Stephanie White Email & Phone Number

Phoenix, Arizona, United States

Phoenix, Arizona, United States

Provide pre and post sales support to clients within the state, local, education and government sectors. Set expectations, perform regular service and billing reviews to ensure customer satisfaction and ensure identification and resolution of concerns. Maintain and grow accounts, identifying opportunities for account development and revenue growth.Ensure protection and growth of revenue by tracking customer run rate on a monthly basis and monitoring contract renewal dates. Actively… Show more Provide pre and post sales support to clients within the state, local, education and government sectors. Set expectations, perform regular service and billing reviews to ensure customer satisfaction and ensure identification and resolution of concerns. Maintain and grow accounts, identifying opportunities for account development and revenue growth.Ensure protection and growth of revenue by tracking customer run rate on a monthly basis and monitoring contract renewal dates. Actively participate in contract renewal process. Manage the overall delivery satisfaction of services provided to our customers by interfacing with operations teams internal to Lumen. Facilitate account development and long term relationships working with and fostering account contacts, sales team and internal Lumen support system. Accommodate and learn multiple systems, platforms and tools in order to support customers with cross-regional services, maintain flexibility in finding solutions to support customer needs and also Lumen interests. Show less

Bristol, Tennessee

Design digital circuits, allocating orders to the necessary departments. I also handle billing and provisioning of CLEC accounts, building IVR's and programming static IP's.

Kingsport, Tn

Provide measureable solutions for Real Estate Professionals in all areas of marketing. This includes online and print advertising, website development and imaging.

Responsible for hiring, supervising, managing, and training inside sales staff.Creation of new products and services to increase revenue for internal and external clients, which included implementation, sales and marketing.Managed a positive environment, with very low attrition.Created self-serve advertising website, giving potential clients the ability to create their own advertising, using pre-designed templates and their own artwork. Implemented seamless processes… Show more Responsible for hiring, supervising, managing, and training inside sales staff.Creation of new products and services to increase revenue for internal and external clients, which included implementation, sales and marketing.Managed a positive environment, with very low attrition.Created self-serve advertising website, giving potential clients the ability to create their own advertising, using pre-designed templates and their own artwork. Implemented seamless processes, eliminating redundant work for employees.Created the largest resume database in Northeast Tennessee and Southwest Virginia. Show less

Bristol, Virginia

Responsible for interactive sales and department revenue at the Bristol Herald Courier.Increased client base by over 60%.