Milos Stevanovic Email & Phone Number

Serbia

Belgrade, Serbia

Belgrade, Serbia

• Defining test requirements for projects. Creating test scripts and supporting data, working to specification provided. Interpreting, executing and recording test cases in accordance with established plan. Analysing and.
• Interprets and executes supplied sets of simple test cases using agreed methods and standards.
• Checks test results, and documents test failures and successes compared with pre-determined criteria.
• Reports test results to supervisor and/or other colleagues in a clear and concise manner.
• Assists other members of the systems development team in improving software functionality and performance by
• discussing test results with them.

Serbia

• Team LeadMay 2021 - October 2021
• Overseeing the activities of all help desk members to ensure that they deliver excellent customer service and provide customer guidance.
• Responsible for creating and implementing support to all customers’ queries, assesses team performance, and redefines customer services with the support of management.
• Collaborating with the business managers to brainstorm on ideas and strategies to enhance good customer experience in the organization.
• Rate customer perception about the organization to determine their strengths and weaknesses, and further strengthen loose ends for better service deliver.L2 Technical Support SpecialistJuly 2019 – April 2021
• Researching, diagnosing, troubleshooting, identifying solutions to resolve various hardware and software issues.

Belgrade

• Working as a Flight Attendant for a major airline provides plenty of contact with people as well as opportunities to travel. The Cabin Crew of a commercial airline share responsibility for the safety and comfort of its.
• Greeting passengers as they board and exit the plane.
• Showing passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled.
• Serving meals and refreshments.
• Checking the condition and provision of emergency equipment and information for passengers.
• Demonstrating emergency equipment and safety procedures.

Serbia

• Worked on behalf of a bank in a customer service role, engaging with potential clients either in person or over the phone as a salesperson and customer services agent, deducing a customer's needs, answering their.
• Promotion and sales of banking products and services
• Looking after the short term and long term funding requirements of business clients and individual customers.
• Advising clients on mortgages and raising loans.
• Building relationships with high net worth individuals.
• Providing advice on investments.

Serbia

• Responsible for the provision, care and management of permanent collections of information. Maintaining control over, and providing access to records and archives determined to have long-term value. Assembling.
• Evaluating, selecting, retrieving and arranging materials.
• Answering enquirers.
• Making the archives accessible to a wide range of users.
• Storing and preserving perishable documents.

Belgrade, Centralna Srbija, Serbia

• Taking pictures of people, settings, events and objects, based on the needs of the project. Using artistic and technical skills to create images the clients will love. Designing settings using props and backgrounds to.
• Select and assemble proper equipment, and choose settings and props based on client’s wishes and theme of the photo shoot.
• Properly light subjects using artificial or natural lighting and using flashes and reflectors where necessary.
• Determine desired images and compositions and choose equipment, props, settings and lighting to achieve desired results.
• Retouch, resize and enhance images as needed using Photoshop or other photography software.

Bachelors Degree, Finance, Accounting And Banking

Higher Education Institution For Applied Studies

Electrical Technician, Electrical And Electronics Engineering

Electrical Technician for cooling and thermal appliances

Acting Diploma, Acting

Piano Diploma, Music