Steve Derrick Email and Phone Number
Steve Derrick work email
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Steve Derrick personal email
Steve Derrick phone numbers
I'm a skilled computer technician with 15 years of experience in IT, as well as several years in team management and various supervisory roles. I've worked as a Field Technician, Tech Room Manager, Store Manager, and most recently Team Supervisor for a team of 25 technicians. My greatest strength is maintaining a user-focused attitude while solving new and complex issues, whether it be as simple as an in-person keyboard replacement or as complicated as solving Active Directory issues over the phone.
Compass Network Group Inc
View- Website:
- compassnetworkgroup.com
- Employees:
- 16
-
Network Support TechnicianCompass Network Group Inc Jun 2020 - PresentLancaster, Pennsylvania, United States
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Store Systems Monitoring AnalystFoot Locker Feb 2019 - Mar 2020Camp HillRemotely monitor 3,500 servers and 9,000 register systems, in over 3,000 Foot Locker locations worldwide. Catch issues before they become problems through remote monitoring of network traffic and machine status. Find new problems and determine new ways to monitor for those issue, and new ways to automate repairing those issues.During my time on this team, we were able to reduce issues at the store level over 50%, allowing the company to massively reduce the number of daily help desk calls. -
Conversion Team CoordinatorFoot Locker Jan 2018 - Feb 2019Camp Hill, Pennsylvania, United StatesSupervised team of 25 technicians remotely converting retail registers to new OS, which included new server installations, hard drive replacements, and other repair/replacement of components as needed. Oversaw up to 100 remote conversions per week for national and international locations. Coordinated between the Conversion Team, Network Operations and Project Management Teams within Footlocker, as well as with Fujitsu (and other) on-site technical dispatch, project management, and multiple foreign language translation services.
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Onsite TechAlliance Computers Oct 2006 - Nov 2017- Visit customers at their home and business to serve their IT needs.- Repair hardware issues and address software issues for customers.- Install and configure remote monitoring and remote access software.- Remotely monitor and service PC's for business and residential customers. -
Press OperatorGraphic Center Sacramento Jan 2001 - May 2003Sacramento, California Area- Tend rolls for 6 color web press. Maintain ink levels, monitor ink levels, hang plates.
Steve Derrick Skills
Steve Derrick Education Details
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Hagerstown Business CollegeComputer Hardware, Software, Networking, Rules Of Evidence And Investigation, Basic Law
Frequently Asked Questions about Steve Derrick
What company does Steve Derrick work for?
Steve Derrick works for Compass Network Group Inc
What is Steve Derrick's role at the current company?
Steve Derrick's current role is Network Support Technician at Compass Network Group Inc.
What is Steve Derrick's email address?
Steve Derrick's email address is sd****@****bal.com
What is Steve Derrick's direct phone number?
Steve Derrick's direct phone number is +171792*****
What schools did Steve Derrick attend?
Steve Derrick attended Hagerstown Business College.
What skills is Steve Derrick known for?
Steve Derrick has skills like Customer Service, Microsoft Office, Strategic Planning, Customer Satisfaction, Sales, Team Leadership, Account Management, Active Directory, Domain Name System, Dynamic Host Configuration Protocol, Rras, Managed Print Services.
Who are Steve Derrick's colleagues?
Steve Derrick's colleagues are Melonie Starr, Sarah Mckeever, Gerald Vanderwoude, Erin Kuntz, Bill Bauman, Trenton Ortiz, Alicia Graves.
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