Steven Baker Email & Phone Number

United States

Greater Boston

Greater Boston

Senior Sales Executive with significant experience driving growth of integrated life safety, security and communications systems in the construction and end user spaces. As the Regional VP, I am responsible for profitable growth and expansion of the Johnson Controls (JCI) Autocall line of Fire Detections products. NSG Life Safety is recognized as JCI's largest volume independently owned dealer of the Autocall line and takes pride in providing the highest quality consulting, design and commission services throughout New England.

North America

As Director of Construction Sales, I was responsible for defining and executing sales strategies that drive profitable growth in North America following the merger of Johnson Controls with Tyco/SimplexGrinnell. As a member of the executive team, I collaborated with key stakeholders in the business to define market alignment strategies, develop account management and sales excellence programs across the enterprise and integrate the businesses into a single branch structure consisting of approximately 120 local offices generating over $1.0B in revenue annually. Areas of expertise include P&L Management, Team Development, Talent Acquisition, Change Management, Market Alignment Strategy, Pricing, Cross Functional Leadership, Compensation Planning to name a few.

Nationally

Successful National Sales leader responsible for growing share within strategic markets throughout North America. This includes driving sales business planning, staffing, market alignment strategies, and leveraging all the commercial resources across all disciplines throughout the organization.

Portland, Maine Area

Effectively develop, implement and manage strategies to achieve performance goals and objectives as well as maximize market potential in all business segments including sales bookings, revenue and profitability including full P&L responsibilityManage the District office to improve upon financial results which included operating expenses, accounts/receivable/collections, manpower, capital and inventory. Maintain effective customer communications. Build solid customer relationships from initial contact through order aquisition, delivery, installation and service.Ensure the aggressive, fair and effective performance measures are assigned and employees are motivated to achieve and/or exceed their assigned goals and objectives utilizing sound managements practices.Organize, develop and empower local district staff into a cohesive and effective team trained and motivated to grow the business. Oversee all operational aspects of the business for the Contracting and Service Operations and Safety Compliance.

Northern New England

Effectively hired, trained and directed 15-member sales team in multiple District Offices and actively collaborated in Human Resource operation functions such as boosting morale, improving productivity, evaluating performance and providing guidance, mentoring and overall sales leadershipSkillfully identified and capitalized on opportunities to penetrate and develop new accounts with engineers, electrical contractors, major end-users and general contractors. Facilitate a client focused, service-oriented business culture vital to maximizing customer satisfaction and retention. Successfully directed all aspects of product sales, from initial contact and order acquisition to installation and follow-up service. Applied business acumen and experience in managing a broad scope of operations, from implementing sales programs and cultivating talent to acquiring new accounts and ensuring quality customer service. Chosen to serve on the SimplexGrinnell Joint Fire Counsel, responsible for the strategic planning of fire alarm product growth on behalf of the company.