Steve Baker Email & Phone Number

Greater Atlanta Area

Assigned to the Georgia Department of Human Services Office of Information Technology as a Senior Consultant, Project Manager and Liaison for the systems that determine eligibility for Supplemental Nutrition Assistance Program, food stamps, MEDICAID, Temporary Aid to Needy Families, TANF, and Client Registration System, working closely with IBM, Georgia Technology Authority, DHS Customers, Federal Agencies, State Agencies, Deloitte and other DHS applications.

Delivery Solutions Manager – Senior Vice President Level

Responsible for the implementation and development of application solutions using core and flexible resources and supports related applications during their integration into production. Provide planning oversight for executive management of all activities and resources. Ensures the architecture for the work group is consistent with the strategic goals. Balances the needs of legacy systems with the requirements to use new technologies whenever possible. Ensures level of service agreements… Show more Responsible for the implementation and development of application solutions using core and flexible resources and supports related applications during their integration into production. Provide planning oversight for executive management of all activities and resources. Ensures the architecture for the work group is consistent with the strategic goals. Balances the needs of legacy systems with the requirements to use new technologies whenever possible. Ensures level of service agreements and maintenance goals are established and met. Conducts regular project reviews and communicates the status in both formal and informal settings. Proactive in the identification, communication, and resolution of issues that may negatively impact a project or project deliverable by seeking innovative ways to remove project obstacles. Show less

Greater Atlanta Area

Reported to the CIO of Bank of America Commercial Finance- Portfolio size supported is $9 billion (2nd largest factoring company in the U.S.). Actively involved in the management of the Factoring Information Systems Department. Delivered new development projects and major enhancements as required by regulatory changes and business mandates. Responsible for all Factoring Production Systems on the mainframe, midrange, and the Factoring LAN. Responsible for all aspects of service management… Show more Reported to the CIO of Bank of America Commercial Finance- Portfolio size supported is $9 billion (2nd largest factoring company in the U.S.). Actively involved in the management of the Factoring Information Systems Department. Delivered new development projects and major enhancements as required by regulatory changes and business mandates. Responsible for all Factoring Production Systems on the mainframe, midrange, and the Factoring LAN. Responsible for all aspects of service management, personnel management, capital budgeting, and expense management. Provided management support to other Commercial Finance lines of business for the CIO. Show less

Greater Atlanta Area

Managed up to 150 consultants who provided services to fortune 500 companies. Responsible for ensuring the quality of professional services provided to clients, qualified client requirements, and identified new client opportunities. Primary responsibilities were to insure consultant and client satisfaction with Cap Gemini America. Participated in the Atlanta Branch’s business strategy, planning, and was responsible for budget expenditures of eleven million dollars. Additional… Show more Managed up to 150 consultants who provided services to fortune 500 companies. Responsible for ensuring the quality of professional services provided to clients, qualified client requirements, and identified new client opportunities. Primary responsibilities were to insure consultant and client satisfaction with Cap Gemini America. Participated in the Atlanta Branch’s business strategy, planning, and was responsible for budget expenditures of eleven million dollars. Additional responsibilities included direct hiring authority, salary reviews, and performance reviews for the consultants in the Atlanta Branch of Cap Gemini America. Implemented a career development program that helped consultants progress in their technical and project management careers. This program helped reduce consultant turnover to below industry standards. Show less

Juris Doctor, Law

Associate In Science, Law