Steve Bemis Email & Phone Number

Canton, Ct, Us

Canton, Connecticut, United States

Thanks to my experience as a Station Manager for a DSP working with Amazon Logistics I have founded my own Delivery Service Partner business. Pioneer Mobility, LLC is an Amazon Delivery Service Partner who employs attentive, motivated, engaged and detail-oriented full-time and part-time Delivery Associates in Orange, CT delivering the last mile of Amazon packages to residential and commercial locations.

Z Airport Parking - East Granby, Ct

After Propark Mobility closed down their division of Urban Mobility Now, I was transferred as an Area Manager leading a team of 20 employees operating Z Airport Parking.

Bristol, Ct - Milford, Ma

Promoted after 11 months to a regional operations position covering Connecticut and Massachusetts. Implementing a Top Driver Program that provides monthly awards to increase employee engagement and retention across all UMN stations. Creating a 6-week bracket style driver tournament to improve Amazon scorecard benchmarks that achieved compliance bonuses. Assisting the Safety Manager by conducting new driver classroom and on-road training to improve the new UMN safety initiatives. Assisting the Recruiting Manager with interviewing and hiring of potential delivery associate candidates

Bristol, Ct

Built a model station servicing Amazon Logistics delivering Prime packages. Created a culture of respect, accountability and education that has retained 40% of the original driver pool after one year of existence. Developed a team of motivated and committed Delivery Associates that has resulted in an increasingly profitable station due to additional revenue through increased route counts and reduced payroll and overtime costs. Achieved Amazon Platinum Tier status by creating innovative systems of data analysis and communication.

59R Dyer Avenue

• Oversee all aspect of daily operations to plan, produce and promote up to 50 high school reunions per year • Execute short-term and long-range strategic and financial planning to maintain a profitable business every year since its inception• Manage all aspects of business sales closing 80% of desired sales primarily through telephone and email communication• Develop and execute a multi-tiered marketing strategy including networking, social media and referral rewards program that increased sales by 20%.• Collaborate with committees comprised of one to 20 participants to understand their vision and customize a reunion services package that meets their expectations• Establish relationships and negotiate with a team of outsourced vendors that save attendees an average of $20.00 per ticket price• Implement quality-control changes to services though committee surveys and attendee feedback

Farmington, Ct

• Created and implemented operations policies and procedures to ensure optimal communication and service between 20 outsourced transportation owner-operators and 50 customers for a 24-hour courier service, specializing in the same day delivery of durable medical equipment and medication for terminally and chronically ill patients• Completed 50+ outbound customer calls per day to confirm delivery dates, time frames and contact information• Negotiated best freight rates and communicated with owner operators to assess availability and arrange deliveries• Managed customer calls effectively and efficiently in a complex, fast-paced and challenging dispatching center environment

Cheshire, Ct

• Joined the organization as a Customer Service Representative supporting sales staff of the national plastics broker company• Arranged and monitored timely delivery of bulk plastic product through railroad, flatbed and tanker truck from warehouse to customer location• Within 2 years, promoted to Customer Service Supervisor - hired, trained, managed and supervised 10 Customer Service Representatives

Boston, Ma

• Joined the organization as a Systems Administrator and dispatcher overseeing a newly incorporated computer network and supported 11 users across various departments• Planned drivers itinerary to ensure timely pick-up and delivery of same day delivery loads• Developed and implemented an interdepartmental cross-training program to improve overall branch productivity• Within a year promoted to Administrative Supervisor position at a larger branch• Supervised and responsible for overall performance of administrative departments and staff including; Credit and Collections, Data Processing, Technical Support and Administrative Assistant• Analyzed, researched and resolved special account billing problems through developed relationships and negotiation

San Diego, Ca

• Joined the organization as a driver transporting clients to and from San Diego International Airport• After 6 months, promoted to dispatcher• Assigned work vehicles and onboard equipment to drivers to ensure the most efficient pickup and delivery schedule• Provided continuous monitoring of drivers that in the event of logistical problems to ensure a mutually satisfactory resolution• Developed reputation as an efficient service provider with high levels of accuracy