Steve Benson Email & Phone Number

Canada

Responsible for managing and optimizing revenue-driving technologies, including CRM systems, marketing automation, and sales enablement tools. Skilled in data analysis, process optimization, and cross-team collaboration to enhance sales, marketing, and customer success operations. Expertise in implementing and integrating technology solutions to streamline workflows, improve revenue performance, and provide actionable insights. Offering training and support for revenue teams, ensuring effective tool adoption and usage.

Canada

Focused on keeping the Sales and Support production systems running, and contributing to adoption and proper usage/standards. With a growing ecosystem of technology vendors we optimize processes, increase sales-effectiveness, and streamline marketing efforts.

Canada

Responsible for ensuring that all Sales/Success teams are running smoothly. Plan purchases, negotiate contracts and assist with tool administration so business continues as usual with minimal downtime or interruption in each department's workflow.

Edmonton, Alberta, Canada

Remote

My role involved taking a consultative approach to selling, with a hunter mentality and understanding the art of listening to and solving customers’ problems.• Thrived in a fast-paced startup/scale up environment• Sought out and built relationships with potential clients, and built lead list• Relationships built with existing clients resulted in growth of revenue that increased overall Customer Lifetime Value• Achieved key performance indicators• Attended trade shows, conferences, and networking events on behalf of Virtual Gurus• Required to be up-to-date on news and industry trends in the tech industry and freelancing worlds

Remote

My remote role involved managing various portfolios of corporate business travel accounts and maintaining high retention of client accounts.· Develop and manage a corporate portfolio of customers seeking cost-effective, knowledgeable travel consultation· Consistently deliver a high standard of customer service to all clients to develop enduring relationships and encourage repeat business.· Develop and retain strong, personalized relationships with corporate clients to deliver great customer service.· Completed administrative tasks including daily banking, client payments, invoicing, and handling of client files requiring impeccable attention to detail and organizational abilities.· Work as a team to fulfill any last minute or emergency situations outside of office hours to ensure our clients always have the support they need.

Vancouver, British Columbia, Canada

Managed a team of 4 consultants, ensuring daily duties were completed as well as achieving our monthly/annual sales targets· Responsible for all finance reconciliation from suppliers and head office.· Conducted monthly 1on1’s with each team member to discuss ways to improve their own business, or learn from challenges to better accomplish their goals moving forward.· Created a monthly report of consultant progress to present to our Area Leader.· Attended monthly manager meetings to discuss strategies to accelerate growth· Managed my own portfolio of over 100 clients, providing exceptional customer service.

Vancouver, British Columbia, Canada

· Develop and manage a leisure portfolio of customers seeking cost effective, knowledgeable travel consultation.· Consistently deliver a high standard of customer service to all clients, this is to develop enduring relationships and encourage repeat business and referrals.· Work as a team to fulfill any last minute or emergency situations outside of office hours to ensure our clients always have the support they need.

Windsor, Ontario, Canada

Managed the public drop site, assuring the bins were not contaminated and hauled away safely. Coordinating with the truck drivers the pick-ups of full bins.In addition to this role, I was also tasked with cleaning up illegal dump sites around the city as well as surveillance of these sites to catch the dumpers.

Bachelor'S Degree, Communication And Media Studies

Activities and Societies: Student Films, Volunteered at the campus radio station.Film production, Sociology, Communications

Diploma, Marketing

Activities and Societies: Marketing ClubBusiness Marketing