Steve Bertrand Email & Phone Number

Little Elm, TX, US

Chagrin Falls, Ohio, United States

• Liaison between the business, client stakeholders, and the technical teams. Responsible for the overall success of the implementation of advanced technical solutions, typically focused on hyperautomation.
• Provided non-technical consulting to clients to forward project objectives and to protect the project teams.
• Elicited user requirements to derive automation design and performance requirements.
• Summarized and documented client project requirements employing Business Requirements Documents, Business Process Maps, Form Mockups, and Test Matrices.
• Used problem-solving creativity to support the design, build, testing, and deployment of high-end technology solutions that solved complex and challenging client problems.
• Lead and contributed to functional and technical design sessions.

Chagrin Falls, Ohio, United States

• Implemented agile approach to build, test, support and enhance client process automation solutions that fully integrate into SAP. Worked with clients in a variety of industries: Medical Equipment Manufacturing.
• Created and finalized functional and technical requirements, form mockups, and workflow diagrams.
• Converted existing automation solutions and scripts from non-Winshuttle Evolve versions to the current Precisely (Winshuttle) Evolve platform.
• Utilized Winshuttle Designer and Composer as a reference to create new Precisely (Winshuttle) Evolve solutions based upon the client SOW agreement.
• Tested the solution functionality to ensure quality prior to delivering for client user acceptance testing.
• Participated in and or supported client testing and resolved issues found during user acceptance testing.

Irving, Texas, United States

• Utilized Agile methodology to develop automated applications with business rules, fully integrated into SAP; collaborated with project team, business user groups, technical systems groups, and solutions providers to.
• Improved manual SAP Vistex Customer and Vendor rebate agreement request processes utilizing web-based agreement request form, dynamic approval workflow, notifications, and fully interfaced creation into SAP Vistex.
• Designed Capital Expenditure Request (CER) process using web-based form, tiered approval workflow, and notifications enabling the Finance department full visibility of every request for budget tracking.
• Created Customer Rebate Payment request process web-based form and approval workflow increasing rebate accountant’s efficiency by 50% while producing easily searchable audit log.
• Built marketing promotional campaign request form with financial impact calculations and approval workflow to reduce low profit margin promotion requests by 95%.
• Upgraded SAP new customer account request process by automation of paper forms to interactive web-based forms, integrated business rules, and approval workflows connected directly into SAP system resulting in reduction.

• Managed the ongoing quality, accuracy, and completeness of corporate master data across the organization.
• Partnered with IT, Distribution Centers (DCs), and Implementation Team on SAP conversion project, successfully converting 34 domestic DCs and 6 Canadian DCs from inhouse ERP system onto SAP.
• Established and documented process for executing business approved changes into SAP master system for better management and quicker access.
• Coordinated material and finished-product master data setup validation and performed periodic maintenance.
• Created and maintained all levels of production SAP Build of Material (BOM) and production routings.
• Centralized data cleansing and performed mass updates based on changing business needs.

• Collaborated on Product Manager projects and initiatives across multiple functional areas.
• Overhauled creation and maintenance of all Universal Product Codes (UPC) resulting in eliminating duplicate codes and maintained label database for products and DCs.
• Compiled system data for executive reports pertaining to on-hand/on-order inventory levels and dollar amounts.
• Coordinated and performed tasks for the creation, maintenance, and data quality improvement of Material Master Data throughout the lifecycle of a material in ERP system.

• Provided leadership to nine Demand Requirement Planners to forecast demand in line with DC requirements and the initial set-up of all new products and channels into the Distribution Requirements Planning (DRP) system.
• Managed inventory levels, turns, and fill rates to support the business operational plans, while managing overstock and obsolescent inventory exit plans.
• Worked and communicated with DCs to prepare, publish, and communicate inventory metrics levels.
• Monitored daily, weekly, and monthly DRP processes using SQL queries and trained new DRP users on internal system functionality and reports.

Carrollton, Texas, United States

• Supervised Inventory Specialists to execute changes to ERP system as requested by the business and performed weekly system health checks.
• Coordinated and monitored Fastener Product Group inventory purchases based on requirements generated from DRP forecast.
• Proactively resolved inventory issues to prevent shortages and excesses.
• Maintained and updated all DCs current item history and item settings including BOMs.
• Conducted training for new users on custom internal purchasing and forecasting systems.

Carrollton, Texas, United States

• Assisted in managing the development, deployment, support, and life cycle of collated fasteners, pneumatic tools, and compressors.
• Provided support for marketing collaterals, advertising materials, marketing campaigns, tradeshows, and other promotional activities.