Steve Brandon Email & Phone Number

Corporate Headquarters

• Managed, facilitated, and governed the validity and accuracy of all technical specifications & marketing data housed in a central, global database utilized by multiple parties and stakeholders • Served as liaison for 3rd-party web-provider to implement system updates and ensure effective system functionality• Validated and tested global website functionality and marketing content for 50 different countries and locales• Interpreted data and maintained accuracy across multiple… Show more • Managed, facilitated, and governed the validity and accuracy of all technical specifications & marketing data housed in a central, global database utilized by multiple parties and stakeholders • Served as liaison for 3rd-party web-provider to implement system updates and ensure effective system functionality• Validated and tested global website functionality and marketing content for 50 different countries and locales• Interpreted data and maintained accuracy across multiple global regions and configurations • Managed project timelines and stakeholder communications to ensure project milestones were met effectively• Ensured and maintained strict confidentiality procedures dealing with sensitive information• Tracked research and troubleshot system errors to implement continuous improvements in systems and procedures Show less

Product Development Center - Wauwatosa, Wi

• Spearheaded various engineering projects in support of future lines of motorcycles and their full life-cycle stages• Constructed instruction manuals and step-by-step user guides• Audited thousands of motorcycle part numbers for accuracy and verified life-cycle status• Verified data accuracy and cohesion between data systems and platforms• Constructed paint matrices for new models of paint colors & available models• Processed changes to CAD illustrations and… Show more • Spearheaded various engineering projects in support of future lines of motorcycles and their full life-cycle stages• Constructed instruction manuals and step-by-step user guides• Audited thousands of motorcycle part numbers for accuracy and verified life-cycle status• Verified data accuracy and cohesion between data systems and platforms• Constructed paint matrices for new models of paint colors & available models• Processed changes to CAD illustrations and documented accordingly in Product Lifecycle Management system• Audited and corrected sourcing definition errors for hundreds of part numbers in the Product Lifecycle Management system• Assisted with naming conventions for marketing new motorcycle paint colors Show less

Greater Milwaukee Area

• Autonomously managed, facilitated, and governed the validity and accuracy of all technical specifications & marketing data housed in a central database utilized by multiple parties and stakeholders• Managed security access and investigated new users for system access requests• Facilitated training on new user database navigation• Tested virtual environments for IT and systems updates• Audited technical specs for accuracy for website publishing and printed materials… Show more • Autonomously managed, facilitated, and governed the validity and accuracy of all technical specifications & marketing data housed in a central database utilized by multiple parties and stakeholders• Managed security access and investigated new users for system access requests• Facilitated training on new user database navigation• Tested virtual environments for IT and systems updates• Audited technical specs for accuracy for website publishing and printed materials across global regions• Partnered as liaison between engineering and e-Marketing stakeholders• Quantified various reports for ad hoc sales reporting and analysis• Restructured HTML coding to clean up marketing data and improve formatting• Researched & investigated the sources of erroneous data• Constructed project timelines and milestones using MS Visio• Designed and implemented training materials & user guides for future database administrators Show less

Waukesha, Wisconsin

• Used numerous reporting platforms for critical data analysis of copay and prescription benefit plans for corporate clients• Worked closely with Account Managers to maintain clear, concise communication regarding desired benefit plan changes• Managed, maintained, and altered copay set ups and benefit plans according to clients’ needs• Applied various rules and exceptions in accordance to each unique client set-up• Facilitated training modules and courses for international… Show more • Used numerous reporting platforms for critical data analysis of copay and prescription benefit plans for corporate clients• Worked closely with Account Managers to maintain clear, concise communication regarding desired benefit plan changes• Managed, maintained, and altered copay set ups and benefit plans according to clients’ needs• Applied various rules and exceptions in accordance to each unique client set-up• Facilitated training modules and courses for international business partners Show less

Bakersfield, Ca

 Spearheaded and implemented training courses for employees and senior management on personality analysis at State Farm—efforts improved teamwork, communication, and fostered more effective collaboration. Led training and development efforts of customer support staff—contributing to quality assurance goals and improved employee performance.  Collaborate with senior management at State Farm to evaluate processes, identify system problems, and develop and implement efficient… Show more  Spearheaded and implemented training courses for employees and senior management on personality analysis at State Farm—efforts improved teamwork, communication, and fostered more effective collaboration. Led training and development efforts of customer support staff—contributing to quality assurance goals and improved employee performance.  Collaborate with senior management at State Farm to evaluate processes, identify system problems, and develop and implement efficient solutions—efforts have resulted in increases in profit margins. Act as a workstation liaison for colleagues, assisting with technical knowledge of system updates, macros, and workstation configurations.  Co-founded ERG (Employee Resource Group) and served as Chairperson of the Diversity and Inclusion Committee—working to promote and enhance diversity initiatives. Developed training materials and presentations used to recruit new employees and called upon to lead corporate writing and editing projects for State Farm senior management.  Craft professional business correspondence to agency partners and policyholders to maintain required documentation and underwriting needs. Conducted research and situational analysis to draft factual statements regarding corporate complaint letters. Show less

Bakersfield, California Area

• Prepared & sorted high volumes of incoming white mail for regional and divisional scanning & indexing• Identified document types, produced indexing tags, and labeled records for appropriate scanning by division & business type• Scanned high volumes of documents for internal records using industrial scanning equipment• Served as Diversity & Inclusion committee member

Maintained professional leadership in a corporate environment throughout the duration of a restructuring / merger of a Fortune 50 company. Reviewed 500K images annually, scanned from 25 distribution centers nationwide. • Identified system problems and determined efficient solutions• Introduced new procedures improving time-efficiency and accuracy• Compiled & facilitated on-site training programs for new employees in New York• Composed & maintained department procedures and… Show more Maintained professional leadership in a corporate environment throughout the duration of a restructuring / merger of a Fortune 50 company. Reviewed 500K images annually, scanned from 25 distribution centers nationwide. • Identified system problems and determined efficient solutions• Introduced new procedures improving time-efficiency and accuracy• Compiled & facilitated on-site training programs for new employees in New York• Composed & maintained department procedures and training manuals• Performed the role of corporate liaison between distribution centers and senior management• Assisted in supervision of a team of eight direct employees• Spearheaded audit using SAP which resolved 1,500 transactions, refining $250K of unapplied revenue Show less