Steve Deshano Email & Phone Number

Anaheim, California, United States

Orange, California, United States

 Manage customer environments for MSP supporting current and legacy versions of Windows OS Maintain server hardware including virtual hosts and physical servers, routers and firewalls, switches and patch panels, backup and storage equipment as well as both PC and Mac workstations Manage team of techs to ensure expeditious and thorough handling of support tickets via AutoTask PSA Manage customer VM backups and offsite replication utilizing Veeam Backup and Replication, Datto SIRIS, Syncrify, Cobian, Macrium and other misc. utilities as well as custom scripting with PowerShell and bash Setup and maintain systems and network monitoring for customer critical systems Maintain customer cloud services including email, spam filtering, mail archive with O365, Barracuda and Proofpoint Developed backup notification management system via email monitoring to easily identify missed jobs Provide LII technical support and remote support services

Orange, California, United States

 System Administrator for software developer maintaining 20 servers, primarily Windows {2003-2012} with some Linux Responsible for all aspects of IT infrastructure including servers, workstations, LAN, WAN, Wi-Fi, firewall VoIP Responsible for on-site MS Exchange as well as Office365 email management and backup via PowerShell  Responsible for mission-critical DB server management, maintenance and backup { MS-SQL, Oracle, MySQL } Customized T-SQL scripts for job and block monitoring and alerting  Maintained Virtual Machine infrastructure { VMware ESXi, vSphere, vCenter }  Web-enabled in-house time tracking application in C# .Net Developed custom VMware VM control panel and MOB based info panel Customized PowerShell scripts for system inventory collection Managed user workstations, setup and support users Maintain domain name registrations and managed corporate / business WordPress sites Maintain SMTP monitoring and alerting with WhatsUp Gold

Anaheim, California, United States

 Responsible for daily administration and maintenance of 40+ server NOC including Exchange, SQL and NAS administration, network security, enterprise backups, and virus protection Responsible for 11 server / 500+ user Citrix MetaFrame environment in support of various PeopleSoft environments Setup and supported various PeopleSoft environments Team member of corporate office expansion project implementing file, print, mail and backup servers Team member of disaster recovery project successfully restoring functionality to 10 servers and 450 users in 4 days Team member of AS400 in-sourcing project managing relocation of eight mission-critical payroll printers Managed the migration of 65 corporate printers reconfiguring workstations with custom script Managed Client Service/Help Desk staff of 7 professionals overseeing daily operations Responsible for Y2K research and upgrade project, inventory control and asset management Performed hardware, software and OS installations and upgrades based on corporate standards