Jonathan Hill Email & Phone Number

Rockford, IL, US

Rockford, Illinois, United States

• Spearheaded strategic planning and execution of all IT initiatives, ensuring alignment with organizational goals and objectives.
• Oversaw the evaluation and procurement of hardware and software solutions to meet the school's technology needs.
• Managed and negotiated contracts for hardware and software vendors, ensuring compliance and cost-effectiveness.
• Implemented smart boards and Chromebooks to modernize the learning environment.
• Improved the network infrastructure to support enhanced connectivity and performance.
• Migrated the school’s software to Google platforms, enhancing collaboration and efficiency.

• Managed the staging and fulfillment team responsible for hardware and software configuration, installation, and testing for on-premise systems.
• Oversaw procurement activities, ensuring optimal selection and acquisition of hardware and software to meet project requirements. This included navigating challenges during the pandemic, driving changes based on.
• Served as the technical lead on software deployment projects, collaborating with customer project managers to meet technical requirements.
• Standardized hardware and software platforms, and worked with sales and pre-sales teams to update all relevant documentation for customer sales.
• Reviewed contracts before signing to ensure proposed solutions aligned with the product roadmap and were deliverable.
• Forecasted revenue for hardware and software deployments, focusing on cost reduction, cycle time optimization, and process improvement to meet revenue targets.

• Grew the team from 8 to 24 members, enhancing the department’s capacity and expertise.
• Implemented a standardized training and onboarding program for system technologists, improving team efficiency and knowledge.
• Took over procurement activities for all hardware and software products deployed to customers, ensuring optimal resource allocation.
• Led disaster recovery implementations for customers, ensuring robust and reliable system recovery processes.
• Standardized hardware and software platform configurations at the staging facility to streamline deployment processes.
• Managed a platform consisting of HP servers, Nimble storage, Fortinet firewalls, Hyper-V, Extreme Networks switches, StoreOnce backup solutions, Microsoft SQL Server, SQL Server Reporting Services, SQL Server.

• Provided customer system administrator training to ensure effective use and management of deployed systems.
• Configured and deployed interfaces for customers, ensuring seamless integration with existing infrastructure.
• Served as the first line of troubleshooting and resolving hardware and software issues during customer deployments.
• Reviewed customer requirements and configured hardware and software systems to meet their specific needs.
• Managed a hardware platform consisting of HPE servers, HP storage, Broadcom network switches, Fortinet firewalls, Microsoft SQL Server, SQL Server Reporting Services, SQL Server Integration Services, System Center.

• Led the completion of the court and case management system rollout, significantly reducing manual data entry across multiple points.
• Implemented a new records management system for the Sheriff’s Department and outlying agencies, enhancing data accessibility and accuracy.
• Played a key role in establishing a new 911 center, including disaster recovery configuration and testing.
• Developed and maintained law enforcement systems, ensuring seamless integration with the court and case management system.
• Facilitated data sharing agreements among various agencies to improve collaboration and information flow.
• Created dashboards for elected officials to review incident numbers, aiding in effective county management and decision-making.

• Gathered technical requirements for the data conversion from legacy systems to a new case management system implemented countywide.
• Managed the data conversion process from AS/400 systems and other legacy data sources to the new system.
• Provided data mapping from legacy systems to the new system, ensuring accuracy and completeness.
• Reviewed each step of the data conversion process with key stakeholders to ensure alignment with project goals.
• Defined requirements for new reports and developed them to meet the needs of various departments.

• Developed and executed an obsolescence plan for the server infrastructure.
• Standardized the server platform to streamline operations and improve efficiency.
• Led the migration project from Novell to Microsoft Windows Active Directory.
• Implemented standardized server backups across the entire county infrastructure to ensure data security and integrity.

• Developed and executed the first PC obsolescence plan for Winnebago County government.
• Provided technical help desk support, both remotely and in the field.
• Performed hardware upgrades including memory and hard drive enhancements.
• Conducted data recovery operations to retrieve lost or corrupted data.
• Managed server infrastructure and performed regular maintenance.
• Implemented and managed antivirus solutions to ensure network security.