Ensure licensing agreements are taking place. Provide resource(s), contact(s), and tool(s) to ensure internal licensing counts are discovered in order to prepare for the annual true up and licensing renewal. Licensing knowledge resource. Schedule, follow-up, track activities related to the true up process. Align customer licensing responsibility by engaging internal resources, and partner activity.

Expanded reseller channel by driving interest in Bridge products. Answered incoming product inquires. Assisted with product, service, and supported demo scheduling. Provided quotes. Tracked all interest utilizing Microsoft Dynamics CRM. Followed-up on web renewal interest.

Led internal and customer discussions around SAM practices. Drove key business strategies through SAM services offerings. Built customer base by driving superior customer service throughout SAM Engagement. Worked to align customers licensing goals by delivering an Effective License Position to ensure right licensing is taking place. Identified current asset management tools in place to assist with extraction of inventory data. Daily tracking to ensure tasks are met in a timely fashion by… Show more Led internal and customer discussions around SAM practices. Drove key business strategies through SAM services offerings. Built customer base by driving superior customer service throughout SAM Engagement. Worked to align customers licensing goals by delivering an Effective License Position to ensure right licensing is taking place. Identified current asset management tools in place to assist with extraction of inventory data. Daily tracking to ensure tasks are met in a timely fashion by utilizing multiple tools to ensure proper forecasting is delivered. Show less

Managed multiple team programs that increased velocity of opportunities for client's partners, trained and educated team members improve operational efficiencies and educated client's partners to use PSX. Provided analytical information for internal teams and provided ad hoc reports for client and company leadership groups. Created business rhythm contact spreadsheet for PEMs to improve contact and training efficiencies.