Steve Gilchrist Email and Phone Number

Manage company wide Distribution and related functions.- Member of the operations management team.- Responsible for strategic continuous improvements of existing processes to increase value, accuracy, efficiency, and customer satisfaction.- Direct and lead Warehouse and Inventory supervisors.- Oversee logistics; including negotiating shipping and logistics prices and relationships.- Responsible for the safe, accurate and efficient storage and distribution of parts and finished goods to ensure that orders are fulfilled correctly and timely from all facilities.- Maintain the physical condition of warehouses by planning and implementing best design layouts and procedures focusing on safety, security, productivity and accuracy. - Manage the fleet of vehicles to include procurement, maintenance, repairs, insurance, DOT regulations, licenses and registrations to ensure company compliance.- Oversee OSHA compliance at all facilities. Ensures all health and safety measures are met.- Oversee building security and facilities maintenance at all locations.

Managed all operations of the Warehouse, Logistics, and Inventory Control Departments.- Led the front-line operations for inventory management and order management; to include unloading, receiving, stocking, cycle counts, picking, packing, and shipping in a 24/7 manufacturing operation.- Oversaw order fulfillment for our customers ensuring top service level, physical counts reconciliation, min max inventory levels and overall work culture.- Developed best practices, efficiencies, reduce dead inventory and improve days-on-hand inventory.- Set warehouse/logistics/inventory control performance standards and align the organization to achieve highest standards.- Provided day-to-day work coordination and direction to the warehouse, logistics, and inventory control teams and collaborate with other teams (Quality, Engineering, Production, Security, etc.).- Responsible for planning, directing, coordinating and maintaining economical, reliable, and efficient transportation services inbound and outbound freight.- Certified company trainer for certifying OSHA forklift operators. - Served on the company Safety Committee.

Managed all activities and record keeping associated with the inventory, maintenance and movement of goods, materials, supplies and equipment. - Led warehouse team in accurate pulling, packing, shipping and delivering of outgoing goods, materials, supplies and equipment.- Led warehouse team in accurate receiving, unpacking, maintaining, replenishing of incoming/returning goods, materials, supplies and equipment.- Trained, developed and oversaw regular and temporary warehouse personnel. - Maintained the physical condition of warehouse by planning and implementing best design layouts and procedures focusing on safety, security, productivity and accuracy. - Established and maintained budgets for materials, supplies, equipment, maintenance, labor and logistics. - Worked with vendors to ensure best pricing and service.- Secured best logistics and transportation to and from events.

Managed all operations and customer service duties including inventory management, client support, sales support, warehousing and related responsibilities. - Member of the company management team.- Delivered strategic continuous improvements and maintained cost efficiencies in freight costs and market conditions.- Conferred with key personnel to review achievements and discuss required changes in objectives based on current business conditions.- Managed purchase orders, order confirmations, invoicing, and month-end procedures.- Maintained warehouse inventory levels, analyzed historical sales and forecasted demand to optimize inventory levels.- Forecasted and monitored inventories in warehouse as well as at customers’ and suppliers’ locations.- Managed all aspects of customer service to achieve total satisfaction; resulting in a 36% sales increase.- Managed all logistics including incoming, outgoing, and drop-ship deliveries both domestic and international.- Designed and implemented warehouse facility plan to improve safety and efficiency. - Negotiated with service and supply vendors to reduce overall operating costs.- Regularly communicated with customers and suppliers.

Managed all logistics duties including product deliveries, warehousing and related responsibilities.- Managed multiple location warehouses.- Maintained warehouse inventory.- Primary contact for both suppliers and customers in arranging shipments and deliveries.- Negotiated multi-million dollar budget for delivery contracts of domestic and cross-border truckload and LTL shipments, and overseas container and LCL shipments.- Compiled and updated daily delivery reporting for largest client which involves information for multiple products shipping from multiple locations via multiple carriers.- Generated monthly and quarterly inventory reports for the Chief Financial Officer.

Managed all operations duties including; inventory, distribution, kitting, fulfillment, information systems, client support, sales support, and sales reporting.- Created and implemented successful proactive sales growth projects and systems.- Developed and implemented fulfillment division, which was integral in sales and profit growth.- Created and managed information systems including; ongoing hardware and software maintenance and upgrades.- Served as the primary contact for ongoing clients.- Costed and executed fulfillment and production jobs.- Designed and implemented warehouse, production, and distribution facility plan including rack layout, product slotting, and production flow. - Negotiated with warehouse and office service and supply vendors to reduce overall operating costs.- Generated weekly, monthly, quarterly, and yearly reports for clients, President, Vice President of Sales, and Chief Financial Officer.

Worked as an independent contractor and paid consultant to three different companies, while searching for my next career position. Consulted with executives regarding improvements to operations and marketing.

Managed all employees and all duties of the company, including; customer service, personnel, inventory, distribution, accounts payable, accounts receivable, and information systems.- Conducted computer hardware and software upgrades and innovations (affecting accounts payable, accounts receivable, inventory management, order processing, and administrative support) that positively impacted accuracy and efficiency.- Designed and implemented initial warehouse and distribution facility plan including rack layout, product slotting, and production flow. Designed and implemented layouts of two 100%+ expansions of warehouse facility and one 30% expansion of office space.- Developed and implemented written procedures for all departments.- Designed, implemented, and conducted employee review process.- Wrote periodic newsletter.- Conducted monthly meetings with employees. - Negotiated with service and supply vendors to reduce overall operating costs.

Managed all inventory and distribution activities for the national mail order catalog division, for both primary and off-site locations including; shipping and receiving, inventory control, procurement of supplies and services, and workload planning.- Participated as member of the Division Management Team.- Served on team that designed and implemented quality program that improved quality from 76% to 98%- Selected, trained, supervised and evaluated staff.- Developed and implemented written warehouse operating procedures.- Implemented computerized inventory tracking system and established inventory shrink reduction program.- Negotiated with service and supply vendors to reduce overall operating costs.- Researched, sourced and implemented proactive environmental programs including recycling and use of biodegradable and recyclable materials.- Designed and implemented initial warehouse and distribution facility layouts at two facilities, including; rack layout, product slotting, and production flow.