Managing a team of 9 highly skilled Business Analysts to deliver complete requirements management for a large, scaled-agile Tribe delivering enormous benefits to the Latitude Financial business.Key responsibilities• Full analysis and requirements responsibility for the tribe• Recruitment, establishment and management of high performing Business Analysis Team• Lead analysis activities and stakeholder engagement (business, tech, vendor compliance and regulatory)• Lead… Show more Managing a team of 9 highly skilled Business Analysts to deliver complete requirements management for a large, scaled-agile Tribe delivering enormous benefits to the Latitude Financial business.Key responsibilities• Full analysis and requirements responsibility for the tribe• Recruitment, establishment and management of high performing Business Analysis Team• Lead analysis activities and stakeholder engagement (business, tech, vendor compliance and regulatory)• Lead analysis and agile workshops and ceremonies• Lead detailed As is vs To be interrogation and process improvement Show less

Senior Business Analyst, Tennis Australia· Strategic alignment of technical solutions with organisational strategy and goals· Eliciting Business Requirements for new systems, and major enhancements, by way of workshops, business process observation and presentations of use cases· Proactive identification of business process and areas for improvement· Business process review and transformation (often in parallel with system reform)· Financial and Business opportunity… Show more Senior Business Analyst, Tennis Australia· Strategic alignment of technical solutions with organisational strategy and goals· Eliciting Business Requirements for new systems, and major enhancements, by way of workshops, business process observation and presentations of use cases· Proactive identification of business process and areas for improvement· Business process review and transformation (often in parallel with system reform)· Financial and Business opportunity modelling· Business Case preparation with a focus on ROI modelling· Extensive technical and business documentation including BRDs, RTMs, Process Flows, high-level data flows and system design· Strong relationship management with all aspects of the business (Senior Management, Project Delivery Personnel, technical resources, staff on the ground and external partners· Direct Testing approach and activities· Delivered projects include, National Court Booking Website, Book a Court, Customer Support System, Australian Open Operational Dashboards and many more Show less

Strategic Program Manager, Cricket Australia· Program Manager for Australian Cricket’s Strategic Investment Fund· Management of end-to-end process from application, prioritisation / approval, high-level oversight on implementation, regular reporting, etc· Interrogation of applicant Business Cases and measurement of proposals against Australian Cricket’s strategic goals· Author board papers to provide directors with regular updates on the state of the fund and it’s… Show more Strategic Program Manager, Cricket Australia· Program Manager for Australian Cricket’s Strategic Investment Fund· Management of end-to-end process from application, prioritisation / approval, high-level oversight on implementation, regular reporting, etc· Interrogation of applicant Business Cases and measurement of proposals against Australian Cricket’s strategic goals· Author board papers to provide directors with regular updates on the state of the fund and it’s initiatives· Implementation of program level reporting, risk, issue and action registers· Stakeholder management performed at the Executive General Manager / Senior Manager level for Cricket Australia and CEO level for State and Territory Association levels· Creation of Cricket Australia Executive Dashboard· Detailed analysis and recommendation for major strategic issues for Australian Cricket· Lead of Analytics workstream for Australian Cricket’s Customer Strategy project (Business Requirements, As is / To be process modelling, opportunity and implementation financial modelling, what if analysis, solution recommendation, over sight during implementation and measurement of ROI) Show less

IT Projects Manager / Business Analyst, Cricket Australia· Managing technical projects for Cricket Australia to deliver high quality technical systems across Australian Cricket· Full cycle project management (Prince 2) commencing with initial requirements gathering, process discovery / mapping, and solution design (Business Analysis)· Manage requirements discovery workshops with key stakeholder groups· Ensure technology project remains relevant to business objectives throughout… Show more IT Projects Manager / Business Analyst, Cricket Australia· Managing technical projects for Cricket Australia to deliver high quality technical systems across Australian Cricket· Full cycle project management (Prince 2) commencing with initial requirements gathering, process discovery / mapping, and solution design (Business Analysis)· Manage requirements discovery workshops with key stakeholder groups· Ensure technology project remains relevant to business objectives throughout implementation into production· Management of build and delivery cycles including schedule and budget management, scope management, testing and training· All project register and reporting management (Risk, Issue, Actions, Key Decisions and project reporting to the Sponsor and key stakeholders)· Managing multiple projects streams concurrently· Lead project teams including Developers, BAs, Infrastructure Engineers, Testers and business staff as required· Working closely with all parts of the business to develop in-depth knowledge of operations to assist with system design and implementation· Build of new Data Centre and National WAN for Australian Cricket – including successful migration of Cricket Australia, Cricket World Cup and State Association services· Development of iOS app for elite Cricket teams – app manages schedule, contacts, team documents and sports science assessments. Solution grew from 20 users to in excess of 600 elite athletes and sports administrators nationally.· Business Intelligence Dashboards – providing key analysis of international ticket sales to assist the business in strategic decision making· Expansion of CRM – including the integration of ACF (500,000 records), ACC (60,000 records), Coaches (20,000 records) - great steps towards the organizational goal of a single customer view· Numerous other projects including web site builds and implementation, technical integrations, CRM operational enhancements and office automation workflows Show less

Project Manager, IBM (BHP Billiton)· Managing technical projects for BHP Billiton’s two corporate head offices in London and Melbourne· End to end project management right from initial requirements gathering and the creation of the RFS through to build and implementation· Management of schedule and budget as well as all registers (Risk, Issues, Actions, etc)· Creation and presentation of regular project reporting both internally at IBM and for the client BHP… Show more Project Manager, IBM (BHP Billiton)· Managing technical projects for BHP Billiton’s two corporate head offices in London and Melbourne· End to end project management right from initial requirements gathering and the creation of the RFS through to build and implementation· Management of schedule and budget as well as all registers (Risk, Issues, Actions, etc)· Creation and presentation of regular project reporting both internally at IBM and for the client BHP Billiton· Acquisition of IBM resources and internal financial management· Lead project teams to deliver high quality outcomes for the client· Successfully delivered wireless infrastructure re-fit to BHP corporate office in London· Successfully delivered the “follow me” print solution into BHP corporate office in Melbourne· Successfully delivered numerous infrastructure stand ups and relocations· Coordinated activities between resources from IBM, BHP, numerous external vendors and BHP business staff· Management of multiple projects concurrentlyProject Coordinator / Business Analyst, IBMBusiness Analysis and Project Coordination on major projects including BHP Billiton 1 Voice project internationally, Enterprise Services Transition, Data Analysis, Corporate Application MigrationHardware SOE Technical Lead / Transformation, IBMTechnical lead on the BHP Billiton hardware and SOE desktop refresh for the corporate office in Melbourne.Premium Support, IBMPremium level Desktop Support engineer to senior management and executives at BHP Billiton corporate offices. Show less

· Coordination of Desktop Support Team for NAB Corporate banking and dealing room· Desktop and Dealing room support· Process and documentation improvements· Senior level stakeholder management· Implementation of immediate response processes for issues with high business impact· 2nd and 3rd level support· Desktop Hardware refresh project

· Team Lead and coordination· Service Desk support and an enterprise level for HP managed services customers· 1st and 2nd level support· Design and implementation of new tier 1 and tier 2 support processes· Trend tracking and analysis across managed services

IT support role for head office and numerous packing plants across country Victoria