Steve Hoff Email & Phone Number

Irvine, Ca, Us

Work with Hotels and management companies to improve revenues and operating performance. Conduct financial reviews to discuss performance, strategies, revenue management, Sales and marketing plans to improve performance. Conduct property visits to ensure quality, service and consistency to develop short-term, intermediate and long-term strategies to improve the value of the portfolio.

Newport Beach, Ca, Us

Work with the CEO, Board members, third party management companies to improve revenues and operating performance of the Hotel Portfolio. Coordinate with acquisitions teams for new investment opportunities and dispositions. Conduct monthly financial reviews to discuss performance, strategies, revenue management, Sales and marketing plans and forecast to improve performance. Conduct property visits to ensure quality and consistency. Develop and implement short-term, intermediate and long-term strategies to improve the value of the portfolio. Prepare annual hold/sell and refinance analysis for review with executive committee. Responsible for assessing and developing value enhancement and ensure capital projects are completed on time and with budget.

Newport Beach, Ca, Us

Responsible for managing multiple projects including due diligence, contracts review design review and SOW. Collaborate with senior management and key stakeholders with project deliverables, status updates and budget review. Facilitate decision making process and provide direction and resolutions. Responsible for the software and server upgrades for 2003 life cycle, PCI compliance and credit card security within the division. Manage project close outs to ensure prompt and accurate billing as well project completion and warranty information. Coordinate the long term divisional IT plan. Identify potential concerns and create solutions for obstacles with any new technology.

Mclean, Va, Us

Develop and maintain business analytics for 545 hotels in the United States, Australia, New Zealand and Fiji. Build trust and respect with franchisee and corporate management teams to maximize exposure and utilization of Hilton brand and programs. Direct sales and marketing programs to introduce operators to Hilton services. Maintain and improve customer service programs. Manage optimization of revenue growth through centralized reservations systems that maximizes ADR. Work with operators to fix and maintain reservation support services. Oversee development of training programs in call centers. Liaison between operators and call centers to ensure operators have access to all available resources and support teams. Troubleshoot operations with franchise and corporate partners.

Windsor, Berkshire, Gb

Hotel Management

Associates, Business Administration And Management, General