Customer Success Manager
CurrentCustomer onboarding and training, success management, customer retention, growth encouragement, consultation of platform use
Jul 2024 - Present
AeroLeads people directory · profile
Steve Kelsey Email & Phone Number
Customer Success Team Lead, SMB
at
Qwilr
1 work email found
@qwilr.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Customer Success Team Lead, SMB
Location
Renton, Washington, United States
Company size
Who is Steve Kelsey? Overview
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Quick answer
Steve Kelsey is listed as Customer Success Team Lead, SMB at Qwilr, a company with 43 employees, based in Renton, Washington, United States. AeroLeads shows a work email signal at qwilr.com and a matched LinkedIn profile for Steve Kelsey.
Steve Kelsey previously worked as Customer Success Manager at Qwilr and Customer Service Specialist at Qwilr. Steve Kelsey holds 2 Year Transfer, General from Cascadia College.
Company email context
Email format at Qwilr
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{first}@qwilr.com
89% confidence
AeroLeads found 1 current-domain work email signal for Steve Kelsey. Compare company email patterns before reaching out.
Profile bio
About Steve Kelsey
I've worked in various forms of technical and non-technical Support for over 15 years. I have implemented knowledge base systems, re-designed support departments, created SOPs, implemented KPIs, reporting, across several jobs. My focus bounces between individual contribution and efficiency development alongside team management and coordination. I enjoy career pathing direct reports and encouraging team cohesiveness in remote environments.
Current workplace
Steve Kelsey's current company
Company context helps verify the profile and gives searchers a useful next step.
Qwilr
4 roles
Steve Kelsey work experience
A career timeline built from the work history available for this profile.
Customer Service Specialist
Email/Chat Support, Help Documentation updates and maintenance, customer guided walkthrough and training, product webinars
Jan 2022 - Jun 2024
Technical Support Specialist
Delivering Tableau reporting and visualization server support - Troubleshooting licensing handshake technical issues - Assistant on Tableau Desktop reporting support - Backup for Tier II overflow queue to reduce case response SLA - Primary responder for escalated critical issue customers
Oct 2017 - Jun 2019
Customer Service Support Manager
Created new KPI Metrics and Redefined SLA Expectations - Overhauled training documentation and SOPs for Support Dept. - Implemented new VOIP tool and Knowledgebase Wiki - Updated and increased commission rates for Vendors - Developed reports and monthly decks for both departments
Jul 2014 - Nov 2016
Team & coworkers
Colleagues at Qwilr
Other employees you can reach at qwilr.com. View company contacts for 43 employees →
VD
Viken Dj
Colleague at Qwilr
Yerevan, Armenia, Armenia
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AV
Alona Vazinska
Colleague at Qwilr
Ukraine, Ukraine
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SG
Som Guan
Colleague at Qwilr
Greater Sydney Area, Australia
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JE
Jhare Enano
Colleague at Qwilr
Metro Manila, National Capital Region, Philippines, Philippines
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BC
Brittany Crocker
Colleague at Qwilr
Sydney, New South Wales, Australia, Australia
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AB
Ajju Bhai
Colleague at Qwilr
Delhi, India, India
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LJ
Lyka Joy Mones
Colleague at Qwilr
National Capital Region, Philippines, Philippines
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SK
Steven Kelsey
Colleague at Qwilr
Renton, Washington, United States, United States
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CP
Cassidy Palmer
Colleague at Qwilr
Mize, Mississippi, United States, United States
View →
VA
Vahagn Arakelyan
Colleague at Qwilr
Yerevan, Armenia, Armenia
View →
Viken Dj
Colleague at Qwilr
Yerevan, Armenia, Armenia
View →
AV
Alona Vazinska
Colleague at Qwilr
Ukraine, Ukraine
View →
SG
Som Guan
Colleague at Qwilr
Greater Sydney Area, Australia
View →
JE
Jhare Enano
Colleague at Qwilr
Metro Manila, National Capital Region, Philippines, Philippines
View →
BC
Brittany Crocker
Colleague at Qwilr
Sydney, New South Wales, Australia, Australia
View →
AB
Ajju Bhai
Colleague at Qwilr
Delhi, India, India
View →
LJ
Lyka Joy Mones
Colleague at Qwilr
National Capital Region, Philippines, Philippines
View →
SK
Steven Kelsey
Colleague at Qwilr
Renton, Washington, United States, United States
View →
CP
Cassidy Palmer
Colleague at Qwilr
Mize, Mississippi, United States, United States
View →
VA
Vahagn Arakelyan
Colleague at Qwilr
Yerevan, Armenia, Armenia
View →
1 education record
Steve Kelsey education
FAQ
Frequently asked questions about Steve Kelsey
Quick answers generated from the profile data available on this page.
What company does Steve Kelsey work for?
Steve Kelsey works for Qwilr.
What is Steve Kelsey's role at Qwilr?
Steve Kelsey is listed as Customer Success Team Lead, SMB at Qwilr.
What is Steve Kelsey's email address?
AeroLeads has found 1 work email signal at @qwilr.com for Steve Kelsey at Qwilr.
Where is Steve Kelsey based?
Steve Kelsey is based in Renton, Washington, United States while working with Qwilr.
What companies has Steve Kelsey worked for?
Steve Kelsey has worked for Qwilr, Tableau, and National Testing Network.
Who are Steve Kelsey's colleagues at Qwilr?
Steve Kelsey's colleagues at Qwilr include Viken Dj, Alona Vazinska, Som Guan, Jhare Enano, and Brittany Crocker.
How can I contact Steve Kelsey?
You can use AeroLeads to view verified contact signals for Steve Kelsey at Qwilr, including work email, phone, and LinkedIn data when available.
What schools did Steve Kelsey attend?
Steve Kelsey holds 2 Year Transfer, General from Cascadia College.
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