Steve Kopp Email & Phone Number

St. Cloud, Minnesota Area

As a Senior Business Solutions Consultant for Arvig, I work with the most knowledgeable and experienced Carrier Solutions team in our region!With more than 25 years of Telco experience I have learned the best way to arm our clients is with clever and winning solutions for bandwidth, capacity and interconnections in Minnesota.Any success we’ve had at Arvig really comes down to two things: we’re ridiculously easy to do business with and see everything through our customers eyes.

Minnetonka Mn

• Lead a team of engineers and product specialist to deliver technical solutions to new clients and customers• Identified needs as it related to voice, audio and video collaboration, web, IM, twitter, mobility and contact center to close a half million in revenue. • Create sales strategies that focused on multiple platforms including Avaya, Siemens, Shoretel, Mitel, AVST, Cisco and Aerohive / Smartpath • Developed customer executive level relationships and internal resources to manage through account issues and establish a long term unified communications roadmap with additional revenue of $750,000 • Identified new customer business development opportunities worth over $1 million in revenue

Minnetonka, Mn

• Developed and implemented channel strategies and product awareness materials including customer presentations, collateral & demonstrations• Developed relationships with channel partners to minimize account movement and reduce churn• Created a strategic plan to enter new vertical markets, including Finance, Healthcare and Manufacturing• Implemented Strategic Sales Plan to sell Dark Fiber, DWDM and Ethernet products to Twin Cities Metro area• Extensive knowledge in Google Earth Applications for mapping Fiber Routes

Greater Minneapolis-St. Paul Area

• Teamed with business partners to create a company strategy to drive TDM Phone Systems to Converged VoIP• Focused on multiple platforms including Inter-Tel-Mitel, Digium / Asterisk, Shoretel, Meru Wireless, HP ProCurve, Ascom Wireless Solutions

Greater Minneapolis-St. Paul Area

• Worked with CIO and IT Team to understand technical needs and requirements to develop and deliver complex IT infrastructure solutions• Developed strong customer relationships and loyalty which resulted in key reference sales• Focused on revenue growth for converged IP services for new and existing customers• Teamed with technical engineers, project management, customer service, and related support staff to ensure end-to-end customer sales and satisfaction results• Strong Technical Knowledge of Access/Legacy Data, VPN, UC (VoIP, SIP, Telepresence, Contact Center) and Application Services ( Data Center Hosting and Hosted Voice Services )

Greater Minneapolis-St. Paul Area

• Negotiated service agreements for existing accounts, up selling new products to replace revenue loss• Built a strong understanding of AT&T complex product base• Partnered with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution.

Greater Minneapolis-St. Paul Area

• Negotiated renewal contracts for existing accounts in renewal window• Utilized resource management tools to develop sales proposals and presentations to existing customer base

Greater Minneapolis-St. Paul Area

Burnsville, Mn

Bachelors Of Science, Marketing And Minor Economics

Associates Of Arts, Business/Commerce, General