Steve Ligeikis Email & Phone Number

Forsyth, Ga, Us

Warner Robins, Georgia, United States

• Perform persistent daily monitoring activities to the MAJCOM leadership, MCCC, functional system owners, core server/system owners and the entities requiring visibility of the current stability and availability of the Enterprise.• Maintain service, to include but not limited to, upgrades, patching to include server OS updates, security patches, and any other Government required patches IAW AFTO 00-33A-1113. • Manage monitoring capability for all core and non-core systems/servers.• Serve as focal point for problem resolution and is the primary point of contact for problems relating to AFNet issues and AFNet user issues relating to monitoring of servers, infrastructure, services, etc.• Coordinate with servers/services owners on monitoring devices, servers and services and the respective thresholds.• Ensure server/service owners and the operational teams receive their respective alerts accurately; modify as required.• Coordinate with AFRC HQ scripting/automation SMEs and with server/services owners on developing automated break-fix actions based on monitoring triggers.• Minimizes services, application, and system unscheduled downtime with ninety-nine percent (99%) availability for the month with no more than seven (7) hours of downtime within Contractor’s control.• Analyze performance trends to identify degraded performance and proactively generate work orders to resolve issues.• Author and maintain Tier 0 and Tier 1 monitoring support SOPs for MCCC, CFP, and relevant backshops.• Maintain USAF servers by using software like ConfigOS to ensure that all DISA STIGS are up to date and are in compliance.• Extensive use of PowerShell to automate deployments and updates across servers and workstations.

Forsyth, Ga

• Assist in maintaining BIDI documentation accuracy• Extensive travel, primarily CONUS with some OCONUS• Flexibility in working with team members across different time zones• Support site teleconferences, readiness reviews, and site assessments• Develop implementation documentation and drawings• Install Aruba controllers into server racks, dress and label cables• Install / update Aruba controller software• Provide In-Brief, Out-Brief, and informal training to site customers• Demonstrate solid problem-solving skills and the ability to work efficiently and independently• Effective interpersonal, verbal, and written communication skills• Proficiency in using Microsoft Office applications, including MS VISIO for generating documentation• Provide various reporting information to corporate and customers as requested

Macon, Ga

Chenega Interim Project Manager Duties• Perform duties of a functional manager• Verify employee payroll for accuracy• Authorize accounts payable disbursements• Personnel management• Ensure personnel are onsite according to contract• Direct cross-functional teams to manage deliverables within the constraints of schedule, budget, and resources• Primary contact for all contractors• Maintain compliance with DOD Project Scope of Work (SOW)• Ensure all new hardware meets the DOD standards set forth in the SOW• Ensure all new software meets the DOD standards set forth in the SOW• Ensure all physical security is compliant with SOW• Communicate monthly with Warner Robins AFB stakeholders with Monthly Status Reports (MSR)• Communicate monthly with Chenega stakeholder via MSR• Responsible for acquiring resources like Internet Service Providers (ISPs), physical security vendors• Perform monthly risk assessments for both WRAFB, and Chenega stakeholders• Ensure all lines of communication are clear between WRAFB, and Chenega stakeholdersChenega System Administrator Duties• Assist in configuration of SolarWinds Server Event Manager (SEM)• Monitor SolarWinds SEM on daily • Run reports for NIST compliance in SolarWinds• Respond to any concerns from the OSI team in • Serve as backup to network administrator• Develop and implement plan for SolarWinds readiness• Act as liaison for BlueSky and SolarWinds to resolve issues• Serve as backup to Cisco ISE administrator• Run reports for NIST compliance in Cisco ISE• Assist in the management of the Cisco Firepower firewall appliance• Maintain Active Directory for the BlueSky domain• Maintain Active Directory for the WRAFB AZURE domain• Develop SOP for Chenega/BlueSky network devices• Develop SOP for Chenega/BlueSky BYOD devices• Manage Backups of servers using NT Backup• Reimage assets returned to inventory using Clonezilla• Use of Jira and Confluence software to accurately manage inventory and personnel

Warner Robins, Georgia, United States

• Plan, coordinate, and install IT hardware components such as monitors, printer, peripheral devices• Plan, coordinate, and install IT software components such as firmware, drivers, and applications• Administer and maintain hardware and software systems and their components to ensure optimized system performance and reliability to users• Coordinate with other Administrators/IT Specialists to develop on boarding strategies for new employees and training certification practices• Reimage and rejoin NIPPER computers that have fallen off of the domain• Develop approved SOP guidelines for training new Administrators/IT Specialists resulting in successfully on boarding to new Military, Civilian, Palace Acquired, and Contractors• Effectively coordinate with other IT Specialists/Tier 2 Administrators to provide seasoned judgment guidance to management, while identifying automation requirements and promoting interoperability of system components• Ensure users have full functionality of applications and hardware after a user has moved to a new work area• Plan and implement workstation lifecycle refresh project management procedures, taking into account the interoperability of existing architecture and infrastructure• Follow instructions and pre-established guidelines (SOPs) to perform job functions• Primary job functions typically require exercising independent judgment• Offer assistance via remote desktop or at customer's location and follow problems to resolution• Elevate tickets that cannot be resolved to the ticket manager for assignment to a Level III technician• Log and report data on the number and type of calls received• Identify, research, and resolve technical problems• Document, track and monitor problems to ensure timely resolution• Ensure equipment is properly installed, problems are properly identified, and solutions implemented to satisfy user requirements• Handled 10 to 15 calls a day• When possible, recover data from system crash

Forsyth, Georgia, United States

• Perform complete physical installation of new server equipment• Run initial configurations such as OOB and MOB for 3PAR storage• Perform server repairs and maintenance per customer service agreement• Install and upgrade hardware to existing equipment as required• Hardware experience, HPE - ProLiant, 3PAR, MSA, HPE Blc7000• Dell - notebooks, All-in-One, EMC, Vrtx• HP - printers, laptops• Superdome X, Synergy, Aruba, Brocade• Install OS as requested• Support and configure SAN, including 3PAR, StoreOnce, EVA• Assist customers with disaster recovery planning and implementation• Active in data center processes and procedures

Jacksonville, Florida Area

• Perform complete physical installation of new server equipment• Run initial configurations such as OOB and MOB for 3PAR storage• Configure iLO per customer specs• Configure RAID arrays per customer specs• Install and upgrade hardware to existing equipment as required• Familiar with management software like Insight Remote Support and OneView• Hardware experience, ProLiant, 3PAR, MSA, HPE Blc7000, Superdome X, Synergy, Aruba, Brocade• Install OS as requested• Use of Salesforce software to track and manage installations• Coordinated all aspects of installation with end user

Macon, Georgia Area

Maintain student database through the use of Active directory. Assist students with multiple software packages including Filezilla, various office packages, and mobile devices. Responding to help request via phone, email and face to face.• Ensure 24/7 accessibility to all servers• Configure server OS and install OS to spec• Configure server network adapters and attached storage devices• Work with virtualization software such as Hyper V, VMware, and Virtual box• Install and configure virtual machines as necessary• Serve as backup admin to Blackboard server• Working with BMC tools such as iDRAC and iLO• Schedule and perform monthly server updates and reboots when necessary• Ensure OS hardening for over 90 servers with use of Nessus software• Serve as backup admin to 15 security camera servers, over 650 cameras on 5 campuses

Forsyth, Georgia

Provide phone and onsite IT support for business and residential customers. Provide hardware maintenance, installations, moves, additions and changes on variety of desktop products, including servers, PCs, printers and peripheral devices. Perform software support for most Microsoft operating systems including server 2003 and 2008, XP, Vista, and Windows 7. Support other software packages such as MS Office, SQL and Visual Studio. Performed installation and maintenance of LAN and Wi-Fi networks.• Provide phone, remote, and onsite IT support for business and residential customers• Hardware maintenance, installations, moves, additions, and changes on a variety of desktop products, including servers, PCs, printers, and peripheral devices• Support for most Microsoft operating systems including server 2003 and 2008, XP, Vista, and Windows 7• Support other software packages such as MS Office, SQL, and Visual Studio• Installation and maintenance of LAN and Wi-Fi networks• Support BYOD for multiple businesses

Macon, Georgia Area

Install service orders to customer business or residence with both POTS and DSL. Repair and troubleshoot problems in network or customer residence. Join customer equipment to AT&T internet service, and setup LAN as necessary.

Greater Atlanta Area

Responsibilities include offering technical assistance to internal and external customers, building computer systems for outside vendors, intricate computer hardware repair, evaluating new products as they appear in the industry as well as onsite repairs and maintenance. Performed onsite hardware support for business and residential customers.• Offer technical assistance to internal and external customers• Building computer systems for outside vendors• Intricate computer hardware repair• Evaluating new products as they appear in the industry as well as onsite repairs and maintenance• Performed onsite hardware support for business and residential customers

Master'S Degree, Information Technology, 3.85

Bachelor'S Degree, Information Technology, 3.8

Activities and Societies: ISSA, Dean's List

Associate'S Degree, Computer Science

Activities and Societies: ISSA