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Skill Summary• Accomplished Information Technology Professional with extensive number of years working in Navy pay and personnel and Human Resources. Instrumental in the development of the Navy’s current HRIS which is based on PeopleSoft programming.• Over 11 years of functional systems analysis experience. • Lead Subject Matter Expert, Technical adviser and Senior Manager for the Navy Standard Integrated Personnel System (NSIPS) Tier I Customer Support Center. Managed a $53M annual operating budget.• US Navy retired. Served 24 years as Personnel/Human Resources Specialist. The last 13 years of Navy career was in recruiting, job classification, staffing and HR Management. Certified instructor for 14 years instructing various formal, classroom Navy training courses• Worked as a Systems Analyst on the Defense Integrated Military Human Resources System (DIMHRS) project for 3 years prior to returning to the NSIPS Help Desk. Currently working as a Regional Talent Acquisition/Onboarding Supervisor for Patterson Companies
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Pit TrainerAmazonJustin, Tx, Us
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Regional Talent Acquisition/Onboarding SupervisorPatterson Group Of Companies Dec 2020 - PresentFort Worth, Texas, United StatesTalent Acquisition/Onboarding SpecialistPatterson Companies | December 2020 - May 2022 | 1 year 5 monthsResponsible for recruiting and onboarding all new hire candidates for 6 Patterson warehouse facilities throughout Texas and New Mexico.· Open all new job requisitions as requested by management.· Monitor requisitions for new candidates and conduct phone screenings for those considered viable candidates.· Schedule face-to-face interviews with management.· When hiring decision is made, move the candidate through the hiring process and schedule a start date· Monitor all aspects of the onboarding process for remote facilities and conduct said onboarding for the Roanoke and Fort Worth facilities. -
Pit TrainerAmazon
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Senior Human Resources SpecialistAmazon Fulfillment Center Sep 2013 - Nov 2020Coppel TexasPerform the following duties:PEOPLESOFT:• Ensure data integrity in HRIS (PeopleSoft) systems.• Daily maintenance of HRIS systems: entering new employees, issuing time cards, and updating employee information, Benefits Enrollments, etc.• Attendance tracking: coordinate with managers to ensure employees are on the correct schedule pattern and crew sheets.• Completing and distributing daily and weekly reports to Fulfillment Center (FC) managers and corporate office. Compiling all new-hire data and entering into PeopleSoft.PAYROLL:• Coordinate with managers, using labor tracking tools, to ensure employees are on the correct schedule patterns. • Completing and distributing reports as needed by FC managers and corporate offices. Provide frequent customer service regarding payroll, benefits, scheduling, etc.ADMINISTRATIVE:• Assist internal customers with benefits, orientation, and stock inquiries.• Assist Recruiting/Safety Department, as necessary (new hire orientations, safety talks, interview loops and coordination)• Conduct administration portion of new-hire orientation.• Liaison with department managers and security for administration of badging process for building access and timekeeping.• Calculate turnover metrics for salaried and hourly associates.• Complete employment and payroll verifications.• Organize all HR department records, employment files and maintains operation of office equipment• Maintain several HR spreadsheets related to workers compensation, LOA, stock, etc.• All other duties and responsibilities, as assigned
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Senior Customer Support ManagerSystems Integration And Management Inc. Oct 2003 - Aug 2013Dallas/Fort Worth AreaManager Senior Manager of Navy Standard Integrated Personnel System (NSIPS) Tier I Customer Support Center (CSC). Managed a 53 million dollar annual operating budget. Supervised 135 TIER 1 Customer Support Engineers (CSE) in answering inbound phone calls, e-mails, faxes and all web centric submission formats to assist customers from field activities with problems encountered with Pay and Personnel software supported by the CSC. On any given day, the CSC processed an average of 4500 phone calls, 850 emails and various other service requests from various media sources. 90% of the service requests submitted to the CSC were resolved at the Tier 1 level. NSIPS is a PeopleSoft based software that was re-engineered to meet the Navy’s unique pay, personnel and human resources needs. Escalated problems to appropriate Tier II entity as required. Served as Technical Lead/Subject Matter Expert for Active Duty NSIPS support. Provided functional requirements to the development team for software upgrades to NSIPS. Maintained database regarding common problems and solutions. Made database corrections to personnel systems to correct pay, personnel and human resources problems encountered Navy wide. Responsible for hiring and terminating all customer support engineers. Utilized REMEDY software to log all service requests. Responsible for the scheduling and training of 135 Customer Support Engineers. Developed a comprehensive training curriculum to enhance all engineers’ knowledge, skills and abilities. Conducted classroom training as needed.
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Senior Systems Analyst/ Customer Support ManagerSystems Engineering And Security Inc. Oct 1999 - Sep 2003Greater New Orleans AreaSenior Member of the Independent Verification and Validation (IV&V) team at the Information Technology Center for DIMHRS and NSIPS projects. Responsible for verification, validation and analysis of all project deliverables. Reviewed all program documents and developed software for accuracy and content. This included software testing using a variety of automated testing tools. Submitted written recommendations to Program Managers via IV&V Task Leader. Developed independent testing strategies and plans to oversee developmental testing activities. Conducted IV&V of software components or modules to identify deficiencies, redundancies and other anomalies that will have an adverse affect on the project. Conducted Cost Benefits Analysis to ensure budgetary requirements were met. Submitted and evaluated all risks to the project and developed mitigation plans for identified risks. Managed DIMHRS Relational Data Base Management System. Developed System Authorization and Access Request system for both DIMHRS and NSIPS access. Managed all user accounts and access levels to the systems. Also performed functions of Tier II Customer Support for all developed software.
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Steve Little Education Details
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Oklahoma State University, Stillwater, Ok.Animal Sciences/Pre-Veterinary Medicine
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Steve Little
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