Steve Maher Email & Phone Number

Kokomo, Indiana, United States

After many years in the security industry, I am now embarking on a new journey as a proud franchise owner of Pillar To Post Home Inspectors, located in Kokomo, Indiana. Pillar To Post is North America's largest home inspection company, offering many unique digital services that help foster confident home ownership. We enjoy working closely with real estate.

Dallas, Texas, United States

Leading Field Installations, Supply Chain, Remote Support, Field Service for North American Operations.Fantastic growth during the pandemic, more than doubling the business through acquistion and organic growth.

Indianapolis, Indiana

Driving field installation and service efficiency for North America. Continuous improvement, value engineering, change management and KPI measurement across areas such as real estate, staffing models, S&OP planning, process standards, service dispatch automation.

Phoenix, Arizona Area

Leadership of Sales, Installation & Service Operations for the 11 Western U.S. branch offices of this global Security Services business. Reorganized team to stabilize performance and improve customer experience.

Indianapolis, Indiana Area

Leadership of several centralized operations support services: Service Dispatch & Technical Support call centers, Purchasing team as well as the Subcontractor Development team.

Indianapolis, Indiana Area

Supply Chain Management for the North American operations of this global security integrator.Implementation of a new centralized Purchasing Team, created & rationalized existing sales product catalog. Vendor relations including sourcing, purchasing, and forecasting, implementation of a new Subcontractor Team to recruit and maintain all 3rd party.

Greater Chicago Area

North American Leader of Service efforts for this security integrator. Establishing standards, performance measurements for service delivery, maintenance execution and driving revenue & margin targets for the business.

Montreal, Canada Area

Canadian Operations Leader for this national security integrator, including Installations, Service, Purchasing, Order Entry, National Account Administration, and Remote/Managed Services. This included a customer facing component with National Account Program Management including solution design, implementation and KPI measurement.

Toronto, Canada Area

National Leader of Installation & Service efforts for this national security integrator. Establishing standards, performance measurements, national account KPI's, establishing/maintaining national account service programs, assist Sales with service contract proposals & implementations.

Toronto, Canada Area

Service department management for this national security integrator providing access control, video surveillance, and financial processing solutions. Managed the group of dispatchers, technicians and subcontractors that provided field service & maintenance across Ontario.

Toronto, Canada Area

Start-up of National Customer Service call center as well as management of National Technical Support desk for this PC manufacturer & distributor.

Vancouver, Canada Area

Managed Installations & Service teams providing electronic security & locksmith services for the lower mainland of British Columbia.

Vancouver, Canada Area

Managed mobile fleet of security professionals (cars & bicycles) who conducted mobile patrols, alarm response services on 24x7 basis in the Greater Vancouver market.