Steve Marshall Email & Phone Number

Alpharetta, Ga, Us

Atlanta, Georgia, United States

Build and manage the overall client relationship with key decision makers establishing trust through delivery excellence, understanding overall business goals, and orchestrating the right solutions. Keenly focused on customer satisfaction, portfolio strategy, and delivery governance while driving P&L, portfolio expansion, transformation, and new business. Hands on program leader and cross functional team mentor fostering client acculturation, accountability, collaboration, and innovation.

Provided enterprise level strategic and tactical leadership to the client PMO and implementation team regarding procurement, vendor management, program management, system design and development, resourcing, roles and responsbilities, and quality assurance.

Medicaid subject matter expert and key member of business development team charged with strategic planning, solution and proposal development, and pursuit of opportunities in government healthcare.

Coordinated and validated State Medicaid Program reform initiatives between TennCare and external vendors including managed care organizations, the Medicaid fiscal agent, and the pharmacy vendor.

Led PBM technical team supporting maintenance and development of enterprise wide systems including distributed claims processing, decision support, and call center applications. Championed organizational development, new business pursuits, P&L, and reporting. Drove end to end program delivery of Medicaid MMIS system development projects including client relationship management, business development, solution architecture, delivery execution, financials, and rollout of CMMI.