Steve M. Email & Phone Number

Hunt Valley, Maryland

• Manage team of analysts in North America and India, delegating tasks based on complexity and available team resources.
• Consult and implement system and technology solutions for Fortune 500 clients.
• Remain an active stakeholder, from planning to closure, on client technology projects

Hunt Valley, Maryland

• Monitored day-to-day client technology needs for multiple clients, resolving system defects.
• Worked with contacts across the organization to identify and resolve system defects.

Sparks, MD

• Designed and documented new data extraction and reporting processes to support EDI
• Project leader for developing Excel macros to automate data export/import, resulting in a 60% reduction to process lead time.
• Wrote macros, stored procedures, and SOPs for more efficient processing and reporting.
• Generated and transmitted HIPAA-sensitive EDI benefit eligibility files.