Steve M. Email & Phone Number

Hunt Valley, Maryland

• Manage team of analysts in North America and India, delegating tasks based on complexity and available team resources.• Consult and implement system and technology solutions for Fortune 500 clients.• Remain an active stakeholder, from planning to closure, on client technology projects

Hunt Valley, Maryland

• Monitored day-to-day client technology needs for multiple clients, resolving system defects.• Worked with contacts across the organization to identify and resolve system defects.

Sparks, Md

• Designed and documented new data extraction and reporting processes to support EDI• Project leader for developing Excel macros to automate data export/import, resulting in a 60% reduction to process lead time.• Wrote macros, stored procedures, and SOPs for more efficient processing and reporting.• Generated and transmitted HIPAA-sensitive EDI benefit eligibility files.