Steve Miller Email & Phone Number

Dallas, Tx, Us

North America

My passion is making a genuine impact on people and organizations. There are two sides to my professional world, the first is the company that I represent. I believe, 100% that the solutions Quadient brings to our customers makes a difference, and I am so proud of that.The second is the impact I have on the people I work with. Throughout my career, helping professionals grow and develop has always been my “Why”.➊ It is all about people. It is the people that make a successful business.➋ It is all about the customer. The customer experience needs to be outstanding.➌ It is all about delivering excellent business results. That is why we do what we do.

Dallas/Fort Worth Area

Neopost USA is a $1B manufacturer and reseller of customer communication management hardware and software including; output management (Krengel Tech) and data quality (Satori) software, SaaS and eDelivery software and subscription cloud-based services such as GMC, Delivery Preference Manager and Striata with 5,500+ employees in 96 countries.Promoted to General Manager of the Louisiana and Texas markets, tapped to lead the large-scale turnaround effort and restore the regions to profitability. Held full P&L responsibility with results accountability for 78 FTE under management.✔ Secured a $25M contract, the largest government contract in company history ✔ Increased hardware and software sales 26% over two years in a declining industry✔ Ranked #1 nationally for G&A expenses, reducing costs by 11%✔ Achieved the highest growth of any North American operation

Western Us

Promoted for a record of outstanding performance. Tasked by company leadership to turnaround the underperforming salesforce in the Western US. Held full P&L responsibility while leading 124 FTE under management. Established aggressive goals with core areas focusing on reducing turnover among sales staff, recruiting top talent to take sales levels to new heights, and improving revenue levels across all functional areas and product suites.✔ Doubled software revenue from $1.5M to $3M in just two years✔ Reduced sales turnover from 55% to 30% within the first 12 months in the position✔ Created and rolled out a performance management process that improved morale✔ Delivered first-year and second-year YOY sales increases of 6% and 14%, respectively

Greater Minneapolis-St. Paul Area

Recruited to Neopost USA based on a reputation as a top performer in a completely separate industry. Handed the reins to take control over a significantly underperforming territory, recognized as the worst performing branch out of 39 branches nationally.✔ Recognized as Branch Manager of the Year for results at 147% to plan✔ Increased sales 31% YOY in the first full year of operations, from $1.2M to $2M✔ Implemented a diagnostic selling approach as the catalyst for an unprecedented turnaround

Greater Minneapolis-St. Paul Area

Street Smart Consulting was a provider of strategic and tactical consulting to Presidents and CEOs experiencing flat or declining sales revenue and were struggling to come up with solutions to grow.Senior leadership role delivering sales and marketing consulting to small and medium sized businesses. Established and met aggressive targets for increasing sales, profits and margins. Recognized as a thought leader in the industry as a contributing writer to Upsize Magazine and The Business Journal.✔ Identified and closed 21 new relationships through effective sales and marketing✔ Achieved an average revenue growth rate for clients from 17% to 63%