Steve Nickell Email & Phone Number

San Diego, Ca, Us

Greater San Diego Area

San Diego, Ca

Directed 25+ claim staff team members, consisting of multi-site teams, in the management and handling of multiple claims programs. The programs consisted of both internal and external customers and clients.· Responsible for overall management of the daily claims operation, including team building and leading professional claims staff.· Analyze coverage related to standard commercial general liability, Property & Casualty policies and Surety Bonds.· Reviewed and maintained reserve accuracy and evaluate liability issues related to the adjusting of construction defect, general liability and bond claims made against our policy/bond holders which include general contractors, sub-contractors and various general liability programs.· Interface with various statewide and local jurisdictions, as well as, international, national, statewide and local private and government entities to negotiate favorable resolution on behalf of the insured, the claimant and the carrier.· Create programs, policies and procedures for professional claims handling and resolution. · Prepare monthly, quarterly and annual claims trending and staffing reports.· Conduct monthly and quarterly audits of claim handlers.

San Diego

Managed 10+ claim staff team members, consisting of multi-site teams, in the management and handling of multiple claims programs. The programs consisted of both internal and external customers and clients.· Responsible for daily claims operation, overseeing and managing seven senior construction defect and general liability analysts.· Analyze coverage related to both Self Insured Retention Policies and standard commercial general liability policies, maintain reserve accuracy and evaluate liability issues related to the adjusting construction defect and general liability claims made against our policy holders which include manufactures, developers, general contractors and general liability programs.· Interface with various statewide and local jurisdictions, as well as, national, statewide and local private entities to negotiate favorable resolution on behalf of the insured.· Create programs, policies and procedures for professional claims handling and resolution.· Conduct monthly and quarterly audits of claim handlers.Prepare monthly, quarterly and annual claims trending and staffing reports.

San Diego

Worked with technical teams, sales force, as well as, research and development teams to provide solutions for product related claims throughout North America. Reviewed project specifications and provided warranty solutions for BASF products and applications.· Residential remote position, manage on a nationwide basis up to eight technical product specialists that investigate various types of warranty and liability claims, involving construction defect, product defect and personal injury claims.· Analyze coverage related to both Self Insured Retention Policy and standard commercial general liability policies, maintain reserve accuracy and evaluate liability issues related to the adjusting construction defect, product defect, personal injury and general liability claims made against BASF Construction Systems North America.· Extensive travel throughout the United States and Canada.

San Diego, California

Managed 7+ claim staff team members in the administration and handling of multiple claims programs. The programs consisted of both internal and external customers and clients.· Responsible for daily operation of Branch Claims Office, overseeing four senior construction defect and general liability representatives.· Analyze coverage related to both Self Insured Retention Policies and standard commercial general liability policies, maintain reserve accuracy and evaluate liability issues related to the adjusting construction defect and general liability claims made against our policy holders which include manufactures, developers, general contractors and subcontractors.· Interface with various statewide and local jurisdictions, as well as, national, statewide and local private entities to negotiate favorable resolution on behalf of the insured.· Create programs, policies and procedures for professional claims handling and resolution.· Conduct monthly audits of claim handlers.

San Diego, California

Responsible managing and leading the daily operations of a 20+ member claims department which included 12 managers and 18 field investigators.· Analyzed coverage, reserves and liability issues related to the handling of claims against the surety.· Interfaced with various statewide and local jurisdictions to negotiate a favorable resolution on behalf of the surety.· Created programs, policies and procedures for professional claims handling and resolution.· Conducted regular audits of seven (7) Regional Claims Offices.

San Diego, California

San Diego, California

San Diego, California

San Diego, California

Great Falls, Montana Area