Stephen Moore Email & Phone Number

Sydney, Australia

Project experience available on request.

Sydney, Australia

Senior executive overseeing the day-to-day administrative and operational functions of the Australia and New Zealand line of business.Project Experience and Achievements:Project Name: Youth-Led Community Resilience and Inclusion ProjectContext: In response to the 2019 Christchurch shootings, the Federal Government saw a critical need to improve social cohesion across high risk regional areas of Australia. The project aims to achieve this through education programs run for 200k young people and teachers in regional Australia.Budget: $6mTerm: 2 years (2019-2021)Achievements: Operational Lead for team of 20 to establish new service delivery areas. Project management and budgeting to meet project goals and leverage resources. Strategic planning to meet unique challenges in each service delivery area.Impact: Creation of 8 new regional hubs in Australia. Reached 20k participants in first half-year of project (double the target reach). On target to reach goal of 200k participants. Regional hubs on target to be self-sustaining by project end. Project to bring in additional revenue of $1m.Project Name: Salesforce Implementation, North America Context: As a new line of business with huge potential for growth, High Resolves North America required a CRM tailored to specific business needs in the region, able to adapt to a wide range of school systems, states and locales. Term: 6 months (2019-2020, in progress)Achievements: Project Lead for implementation of Salesforce org for North American line of business. Consulting to North American leadership team project on track for February launch. User training and user adoption. Impact: Successful implementation of Nonprofit Success Pack designed to manage ecosystem of 130,000 school accounts across USA and Canada. Evaluation and Business Intelligence model functionality to plan for and track growth and impact.

Sydney, Australia

Responsible for global project management function, providing leadership, integration and management of processes and functions to improve the consistency and efficiency of the organisation's project delivery.Project Experience and Achievements:Project Name: Salesforce Implementation, Australia Context: To meet its ambitious goal of scaling reach from 5% to 50% of all teenagers across Australia and New Zealand, High Resolves required a new CRM to support service delivery at scale and provide business intelligence around impact.Term: 12 months (2019-2020)Achievements: Project Lead working directly with executive sponsors and global board of directors. Development of Scope of Work to identify business requirements. Effective communication with technical team to plan, test and deliver solutions. Staged roll-out, training and user adoption.Impact: Successful implementation of tailored Salesforce org (Nonprofit Success Pack) for Australian line of business. Delivered within budget and on time. Provided foundation for rapid organisational growth in upcoming years. Increased organisational efficiency by >50%.

Sydney, Australia

National lead responsible for developing and meeting strategic organisational targets around project and program delivery across all states and territories.Project Experience and Achievements:Project Name: COMPACT (Communities, in Partnership, taking Action)Context: In response to a number of terror-related incidents in NSW, the State Government funded the project to increase tolerance and intercultural understanding across greater Sydney.Term: 3 years (2016-2018)Achievements: Leading project team of five direct reports. Accountable for project planning and execution. Presentation of project progress and outcomes to state government. Development of effective project marketing and sales processes.Impact: Doubled size of client base in NSW. Reached 20k participants across greater Sydney. Increased revenue of NSW business unit to $710k by end 2018, an increase of 80% from the start of the project.

Sydney, Australia

State lead responsible for successful management of program delivery team and operations to grow state presence and revenue.Project Experience and Achievements:Project Name: Western Sydney RolloutContext: Low-income areas of western Sydney experienced barriers in accessing programs providing effective citizenship education for high school students. Vincent Fairfax Family Foundation funded the roll out the High Resolves program to western Sydney high schools.Term: 3 years (2013-2015)Achievements: Led project team of 6 facilitators to deliver the project in 37 schools in western Sydney. Accountable for creation of project impact evaluation framework. Creation and implementation of sales strategy.Impact: Reached 11k young people in disadvantaged areas of greater Sydney; increased number of schools participating in NSW by 75%; project success was catalyst for securing NAB as a major sponsor.

Sydney, Australia

Responsibilities:• Accountable for efficient running of national operations • Led 40 staff, including recruitment and performance management of multi-functional teams• Development and coaching of management team• Development of sales strategies, leadership and incentivisation of Sales Team• Oversight of bookkeeper and accountant; managed AR, AP and payroll• Plan and execute strategy for retail and wholesale operations• Set up reliable stock control systems; supply chain management• Optimise production and administrative processes• Manage and effectively utilise company funds and allocate resources• Accountable for P&L, establishing departmental budgets & sales targets• Managed financial institution relationships• Reporting to CEO and company board; stakeholder managementAchievements: Grew revenue by 260%; grew retail presence from a single flagship store to 5 national stores plus online store; negotiated multi-year contract with David Jones.

Sydney, Australia

International project research team investigating the impact of mobile phone usage on brain cancer.• Project Name: INTERPHONE Study• Funder/Client: Department of Epidemiology• Budget: $3m• Term: 3 years (2003-2005)• Achieved: Design of Optical Character Recongition tool for analysing printed mobile phone records; data analysis tool to visually represent subjects’ recall of their phone usage versus phone records (VB.NET and C#.NET) (https://en.wikipedia.org/wiki/Interphone_study)

Sydney, Australia

• Project Name: RIPOSTE Client Tracking Platform• Funder/Client: Research International• Budget: $150k• Term: 14 months • Achieved: Design and implementation of client tracking system and qualitative research tool. Written in VBA and Visual Basic. Increased efficiency of client management through user-friendly portal. Implemented for Australia and New Zealand offices.

Master Of Business Administration - Mba, Business Administration And Management, General, High Distinction

Master Of Science - Ms, Physics With Astrophysics

Graduate Diploma In Education, Education, Distinction