Steve Pew Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

Redmond, Washington

I functioned as a point of escalation for technical issues and onsite support for production, presentation, and demo staff in high-stress, high-impact environments, while managing people and assets. I served as a knowledge lead, providing support and information for clients and other vendors on behalf of F1 Consultancy.* Extensive experience in an event/conference/convention setting.* Troubleshooting ability across multiple types of IT related hardware.* Ability to configure Cisco network switches.* Ability to configure wireless access points.* Experience working with gaming consoles.* Experience in Keynote and General Session environments

Bellevue, Washington

* Provided customer service and order processing, ensuring Indirect Dealers and Retailers had products in-stock and available to the end users.* Responsible for timely and accurate processing of customer orders in addition to meeting established metrics and service level agreements. * Used personal judgment to address out of the ordinary issues. * Built strong relationships by working closely with internal and external customers to resolve issues and facilitate successful placement and shipment of orders.