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Dynamic, results focused professional with a strong commitment to customer satisfaction and success. Proven track record with a strong technology background and outcome-based approach. Adept at managing strategic, global and multi-national accounts by working closely with key stakeholders and C-Level executives with focus on creating sustainable, revenue generating partnerships. Diverse skill set spanning account management, business development, consulting and training. Excels in driving financial growth, increasing market share and exceeding targets with a sharp focus on product and service quality and customer advocacy.Specialties: Software as a Service (SAAS), Integration as a Service (IAAS), Business/System Integration, B2B eCommerce
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Senior Customer Value DirectorCoupaExcelsior, Mn, Us -
Enterprise Customer Success ManagerSap Jan 2024 - PresentMinneapolis, Minnesota, United States -
Enterprise Customer Success PartnerSap Feb 2021 - Mar 2024Greater Minneapolis-St. Paul Area
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Director, Head Of Account Management StrategySap Ariba Apr 2019 - Feb 2021Greater Minneapolis-St. Paul AreaProviding strategic guidance and thought leadership in the development and execution of an end-to-end customer engagement process. Leveraging best in class account management principles and an outcome based framework to deliver healthy & sustainable partnerships that drive growth and perpetuate over time. -
Customer Engagement DirectorSap Ariba Mar 2017 - Apr 2019Greater Minneapolis-St. Paul AreaResponsible for managing the most strategic accounts globally for SAP Ariba, driving solution adoption and increasing overall customer satisfaction. Primary responsibilities include executive relationship management, strategic account planning, issue mitigation and management of alliance partners necessary to support successful customer engagements.
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Customer Engagement ExecutiveSap Ariba Mar 2014 - Mar 2017Greater Minneapolis-St. Paul AreaResponsible for the daily management of assigned customer accounts, including account management strategies and implementation plans to ensure profitable growth within Ariba’s core customers. The role and responsibilities for this position include revenue generation, account relationship management, issue mitigation and point of escalation for their assigned customers. Effectively position the Ariba value proposition in order to leverage adoption of products and services through existing major customer agreements, strategic account planning and management of alliance partners necessary to support customer engagements.
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Business DevolopmentBuyerquest May 2012 - Mar 2013Cleveland/Akron, Ohio AreaBuyerQuest (www.BuyerQuest.com) - BuyerQuest is the most powerful eProcurement solution in the market. Large companies use the BuyerQuest solutions to bring an Amazon.com-like shopping experience to their global organizations. BuyerQuest is 100% complementary to SAP SRM, Oracle iProcurement, or PeopleSoft Procurement. -
Signal Sales ExecutiveQumu Corporation (Formerly Rimage Corporation) Jan 2012 - May 2012Greater Minneapolis-St. Paul AreaAs a key member of the Signal Core Team, focused on bringing the new SAAS based, Signal Virtual Publishing platform to market by identifying and on-boarding strategic partners, beta customers and identifying potential prospects in specific verticals markets. -
Senior Sales ExecutiveHubspan (Acquired By Liaison Technologies) Feb 2010 - Dec 2011Greater Seattle AreaHubspan is the leading provider of business integration solutions, helping companies automate business processes and provide strong collaboration among internal and external communities. Our SaaS integration platform is cost-effective, scalable and reliable. Utilizing any-to-any connections, we ensure seamless interoperability across systems, applications, and protocols. Thousands of companies worldwide successfully use the Hubspan platform every day to achieve stronger business collaboration and automation, including Boeing, Starbucks, Visa, Barnes & Noble, Invitrogen and SciQuest.
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Sales ExecutiveInsite Software Aug 2007 - Feb 2010
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Sales ExecutiveSps Commerce May 2004 - Jun 2005 -
Sales ExecutiveTie Commerce 2000 - 2004
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Sales Engineer/Account ExecutiveSt. Paul Software 1998 - 2000
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Software Consultant/TrainerBankers Systems/Wolters Kluwer Financial Services 1995 - 1998
Steve Pullen Skills
Steve Pullen Education Details
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Business Education -
Fhs
Frequently Asked Questions about Steve Pullen
What company does Steve Pullen work for?
Steve Pullen works for Coupa
What is Steve Pullen's role at the current company?
Steve Pullen's current role is Senior Customer Value Director.
What is Steve Pullen's email address?
Steve Pullen's email address is sp****@****iba.com
What is Steve Pullen's direct phone number?
Steve Pullen's direct phone number is (650) 849*****
What schools did Steve Pullen attend?
Steve Pullen attended University Of Wisconsin-Eau Claire, Fhs.
What skills is Steve Pullen known for?
Steve Pullen has skills like Saas, Solution Selling, Business Development, Strategic Partnerships, Enterprise Software, B2b, Integration, Sales, Management, Cloud Computing, Account Management, Leadership.
Who are Steve Pullen's colleagues?
Steve Pullen's colleagues are Nicole Gomes, Sanjay Kumar, Pan Yuting, Sanjeev Kumar Bhosale, Hyeyoung Ahn, Jem Moores, Rowena Cacayan.
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Steve Pullen
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