Steve Quick Email & Phone Number

Acheson, Alberta, Canada

• Responsible and accountable to effect management of new business and for the improvement or enhancing current Mining Business Process. • Work with the Customers and Mining Branches to ensure business is conducted in an effective manner while delivering a positive customer experience. • Working closely with Mining Sales group as an Operational Expert providing information for new mining equipment sales proposals.• Mentoring branch employees and management to a high level of Operational performance in areas of safety, customer service, effective business processes and best practices. • Ensure the voice of the Customer is heard loud and clear by the SMS, Komatsu, and our Business Partners.• Explore new business opportunities to diverse the revenue stream, while keeping focus on current contractual obligations.

Acheson Alberta

As the Project manager I’m responsible and accountable for the effective management of the new business development, improving and enhancing current business process in specific areas. Work closely with both customers and our local teams to ensure business is conducted in an efficient manner while delivering a positive customer experience.Mentoring Branch employees and management to develop good customer service; explore internal operational efficiencies and assist with implementation of new plans or programs.Work closely with the Mining Sales Department developing sales proposals as an operational expert. Evaluate used mining equipment as potential trade in and purchasing equipment.Supervising, managing and/or coordinating actives in the following areas; supporting new equipment sales, equipment assembly and start up, supporting branch functions during absences or vacancies or trouble shooting various functions within a Branch or Field OperationI have a broad knowledge of the Branch’s daily business operations; including safety, parts, and service sales, equipment maintenance and customer support.

Fort Mcmurray Alberta

Responsible to lead, direct and develop the daily business operations of the mechanical and welding shopsEnsure the Service Department maintains the hightest degree of safety, cost management and control, Quality, Environmental standards regarding the maintenance and assembly of mining equipment Review budgetary forecasts and measure against operating statement to ensure targets are metWork closely with the Sales team to ensure common targets are met through a joint effortMaintain all the facilities and assets owned by the operationDevelopment of strategies to drive long term profitability and maximize workforce Mentor and coach junior leaders in preparedness for job sucessionEnsure customers are treated fairly and held accountable to contractual obligations Maintain a high degree of professionalism when dealing with union and non union labor issues while promoting a healthy and positive work enviromentEnsure the company name is held in high regard with the community through active participation in community events and growth

22K Highway 63 North

1. Primarily responsible to safely,profitably and growing the business relationship within the allocated accounts.2. Ensures compliance with safety rules and regulations to provide a safe work environment and meet regulatory requirements.3. Maximizing the customer’s satisfaction with SMS, establishing lasting business relationships, providing customized SMS solutions to the customer 4. Promotes a performance driven and positive employee relations 5. Focus on activities that will ensure the effective delivery of service to the allocated accounts, 6. Performs other duties and projects as required by the Manager, Mining Services or the senior leadership team;

• Ensures adherence to all company health, safety, environmental standards, policies and procedures and maintains highest degree of safety with all employees• Management of contractual fleet business and public retail business• Supports the development of marketing and sales initiatives as well as bid packages and proposals• Asssist in the development and maintained annual budget in excess of $10 million• Interface with customers and resolve billing issues• Provide leadership, strategic direction and vision for future growth and development by ensuring that employees are informed, aligned and accountable

• Committed to a safe work environment while working to achieve “Getting to Zero” safety goal • Development and implementation of regional safety strategies, including safety recognition programs• Responsible for interfacing with customers, understanding their needs and providing the best solutions• Annual budget forecasting in excess of $55 million• Succession and employee developmental planning• Performance Management• Responsible for implementing all aspects of the strategic plan at the branch level including continued support of the goals within the organization. • Managed and mentored the work order processes

• Ensured the safety of the employees and all on site contractors• Responsible for daily leadership of staff, including recruitment & selection. • Orientation, coaching and mentoring, providing performance feedback and supporting growth and development opportunities • Reviewed and approved work orders for billing

Maintenance Management Professional, Pemac

Hd Mechanic, Hd Equipment Repair