Customer Service Manager
CurrentI am a motivated and accomplished professional with 23 years within the airline industry. I have experience both in operational and training aspects of the role. I am customer focussed person who specialises in delivering exceptional service and maintaining high standards. An experienced trainer/ manager who leads by example. I’m engaged and passionate about people’s progression and development. A skilled communicator who can interact at all levels, experienced in negotiation, mediation and an… Show more I am a motivated and accomplished professional with 23 years within the airline industry. I have experience both in operational and training aspects of the role. I am customer focussed person who specialises in delivering exceptional service and maintaining high standards. An experienced trainer/ manager who leads by example. I’m engaged and passionate about people’s progression and development. A skilled communicator who can interact at all levels, experienced in negotiation, mediation and an advocate for inclusion and diversity. I find that problem solving and finding solutions gives me the drive to stay current and motivated. Show less
