Stephen Ronkowski Email & Phone Number

Greater Chicago Area

• Directly managed all operations of $2,000,000+ annual office budget including overseeing Accounts Receivable, Accounts Payable, employee management, HR and more while consistently exceeding every individual bonus metric• Improved departmental efficiency 30% and saved costs by reducing required manpower by over 60 hours/week while improving profits by over $150,000 in the last two quarters• Managed relationships and contracts with all $10,000+ institutional customers• Rapidly learned and utilized human resources systems for the office including ADP Payroll and VirtualEdge

Greater Chicago Area

• 100% Net Promoter Score rating as a teacher and tutor from my students when they were asked “How likely are you to recommend Stephen Ronkowski as a Tutor to a friend?”• Achieved fastest possible promotion to Premier-Level as a Tutor at Princeton Review, their highest level

Greater Chicago Area

• Promoted to Director of Operations role based on my effective leadership and development of hundreds of employees • Oversaw staffing, management, and payroll for 120+ part-time employees • Recruited, hired and led trainings and orientations for all new employees while being given exceptional ratings by team members that I managed

Greater Chicago Area

• Rapidly promoted from a part time to full time role and given much broader responsibilities within two months of starting • Analyzed short and long-term sales goals to inform office planning and strategy

Greater Chicago Area

• Interviewed current and former Chicago Bears football players. • Wrote regular multimedia “Xs & Os” game breakdowns for two seasons.

Professional Human Resources Certificate, Human Resources Management/Personnel Administration, General

Teacher Certification, Teaching

Bachelor Of Arts (B.A.), English