Senior Technical Program Manager/Release Train Engineer
CurrentManaged development and implementation of Agile frameworks, including an Agile maturity matrix, north star vision, program, product, and project roadmaps, RACI, and role responsibility documents, driving continuous improvement and maturation of Agile environment and adoption.•Utilized cross-functional management (CFM) strategies to improve communications, project and program efficiency between teams and departments to meet organizational goals and targets.•Led cross-functional teams… Show more Managed development and implementation of Agile frameworks, including an Agile maturity matrix, north star vision, program, product, and project roadmaps, RACI, and role responsibility documents, driving continuous improvement and maturation of Agile environment and adoption.•Utilized cross-functional management (CFM) strategies to improve communications, project and program efficiency between teams and departments to meet organizational goals and targets.•Led cross-functional teams within the Agile Transformation Office to achieve an 85% improvement in delivery across the organization after organizing and leading planning events (quarterly and annual planning), aligning 8 managers, and 45 team members around the company vision and strategy demonstrating high flexibility in adjusting plans per changing needs of stakeholders.•Achieved a 415% increase in project development and delivery efficiency by leading and managing multiple projects within the security domain by aligning cross-functional teams into leading quarterly and annual planning events across multiple Agile Release Trains.•Ensured successful alignment with business strategy and goals within Customer Experience, Agile Delivery, FedRamp, and Security teams by coordinating with stakeholders to define and prioritize user stories.•Improved early issue mitigation by enhancing visibility across teams through the creation and implementation of metrics, dashboards, and roadmaps allowing us to be more focused on data-driven decision.•Enhanced team capabilities by implementing strong people management strategies including training and upskilling product owners, scrum masters, team members, and senior leadership on key practices in product delivery to enhance team productivity.•Improved clarity of work, reporting, and progress at the project and program level by consolidating from Jira Data Center to Jira Cloud and Jira Align within the Customer Experience group allowing for more effective project tracking. Show less