Steve Simmons Email & Phone Number

Hanover, Md, Us

Olathe, Ks, Us

Johnston, Rhode Island, Us

As Senior Business Analyst, my main role has been to gather requirements for moving the existing FM Global website from the existing Plumtree platform to a new SharePoint built platform. This has required not only migrating existing functionality, but also discovering additional needs from the business. • Ran JAD requirement sessions with key stakeholders to identify both overall high level solution, and then very detail oriented points of the solution, using Visio, Excel, and Word diagrams and documents.• Wrote requirements and went through both a formal internal Development, QA, and business review processes to make any changes required.• Responsible for determining and updating my work track project timeline using MSProject.• Worked with the business to determine priorities as well as assignees for work tracks and projects inside those work tracks.• Provided meeting agendas and minutes to all meeting invitees, as well as online on the project SharePoint sites.• Worked with the QA team to write use cases and review test cases to determine completeness and thoroughness. • Provided updates, both written and verbal, to senior management on a daily, weekly, and monthly basis. • Used the following Microsoft Office Suite items: Visio, Word, Excel, PowerPoint, OneNote, Lync, and Project.

Olathe, Ks, Us

Hanover, Md, Us

As Senior Business Analyst, my main role is to gather requirements and track them in an interface control document (ICD) for approval by the business owners at the Commonwealth. The main goal of the assignment is to make the Commonwealth’s healthcare IT infrastructure and offerings to the public Affordable Care Act (ACA) compliant.• Ran JAD sessions with key stakeholders to identify both overall high level solution, and then very detail oriented points of the solution, using Visio and Word diagrams and documents.• Wrote requirements and went through both a formal internal and state review process to make any changes required by the client.• Worked with the State to determine priorities as well as assignees for work tracks and projects inside those work tracks.• Provided meeting agendas and minutes to all meeting invitees, as well as online in the state designed and the CGI designed SharePoint sites.• Worked with the QA team to write use cases and review test cases to determine completeness and thoroughness, both onsite and off-shore with our India group. • Provided updates, both written and verbal, to internal and state senior management on a daily, weekly, and monthly basis. • Used the following Microsoft Office Suite items: Visio, Word, Excel, PowerPoint, OneNote, and Project.

Pawtucket, Rhode Island, Us

• As Business Analyst, my main role is to gather requirements and track them in a specification document for approval by the business owners as well as leadership. The main goal of the assignment is to enable a new gateway tool for the Group Leaders and Travel Agents to increase efficiency and functionality in their daily business, while consolidating to a single source for the information on their tours. • Working with both internal business partners as well as leadership to test the capabilities of the new tool, and report defects in Test Track and carry them through to resolution.• Provided weekly updates to both leadership and the business on project status for requirements and testing data both via email and in weekly meetings.• Successfully sought and received approval for requirement changes through email and meetings with both on and offsite partners.• As Project Manager, worked with the PMO to identify business requirements for the new website redesign project.• Ran meetings with each department to determine overall needs, then worked with PMO and third party vendor to prioritize needs through meetings using PowerPoint, Excel, and Visio documents

Atlanta, Georgia, Us

• As Business Analyst, my main role was to gather requirements and track them in a requirements traceability matrix for approval by the business owners as well as leadership. The main goal of the assignment is to enable a new licensing tool for the business to increase efficiency and functionality, while consolidating to a single source for the information. • Worked with both internal business partners as well as external partners to identify needs for electronic files affected by the enablement of the new tool.• Provided weekly updates to leadership on project status for requirements and testing data both via email and in meetings.• Successfully sought and received approval for requirements through email, meetings, and online polling from team members to allow for the most interaction to meet several needs with both on and offsite partners internal and external.

Chicago, Il, Us

• As Delivery Lead manager, my main role is to create a work plan to get our project through plan, analyze, design, build, test, and deploy. Project goal is to add additional functionality for the MillerCoors PMO and several of its work units to increase efficiencies as well as provide new tools to realize new sales opportunities, all the while allowing all of the affected work units to be able to communicate in a more efficient manner through these tools • Successfully working with several PMO teams and team members to provide a revised budget to reduce cost as well as the expected timeline while merging another related project and incorporating those constraints, resources, and work items.• Working with several outside vendors- such as Teradata for our master data system, Salient for our reporting- to determine work order costs and negotiate service contracts and rates • Successfully provide daily and weekly updates to our PMO leaders, operating committee, business partners, project team, and offshore personnel• Successfully deliver resource plan updates to finance department to ensure maximum project savings and efficiency• Successfully schedule meetings to discuss project direction, requirement building, solution design, resource planning, and project status progress• Successfully created a roadmap for future stages and projects required in each.

• As Requirements Lead manager, my main role is to work with Beaver Dam Community Hospital personnel to assist with the redesign of their website• Worked with identifying Beaver Dam SMEs for the project and leading requirements gathering meetings for both current and future state• Successfully provided discussion decks for the Beaver Dam personnel requirements gathering meetings and review meetings with Tushaus management • Successfully delivered documents before project due date which were approved by the overall project manager for company stage gating• Successfully scheduled and led onsite meetings to ascertain Beaver Dam management personnel needs for the project.• Successfully created a roadmap for future stages and projects required in each.

Milwaukee, Wi, Us

• As Requirements Lead manager, my main role is to design the Business Case requirements for a new project to roll out an electronic storage for field representatives and supervisors to support retrieval and workflow processes• Worked with identifying home office SMEs for the project and leading requirements gathering meetings for both current and future state• Successfully provided discussion decks for the requirements gathering meetings and other required meetings • Successfully roadmap the project by defining deliverable due dates, working with six other PMs to ensure resources and timelines would not conflict, and tracking both positive progress and issues• Successfully delivered documents before due date which were approved by the senior management board for continued project work• Successfully scheduled and led field meetings to acquire field perspective of needs

Milwaukee, Wi, Us

• As project manager my main role was to install Duncan Solutions AutoPROCESS homegrown parking enforcement software for multiple cities and municipalities and train their users in the process and execution of the various platforms and applications. The project parameters were discussed with several key members within the organization, including the company CEO and COO to help determine the scope of the project, as well as IT and finance to update the risks as well as benefits associated with the project. • Wrote various documentation for projects including a MS Project Gantt chart, timelines for project deadlines and deliverables, QA test plans, PowerPoint presentations for the formal review process for the city officials, project charters to describe what the project entailed, SharePoint documentation to keep team members updated with all relevant data from daily status meetings as well as system issues, training materials for end users, and finance documentation to detail the costs and benefits associated with the project.• Successfully planned and kept all projects under budget and implemented our system on time by working with various department heads to make sure the roadmaps for various projects was acceptable for all personnel both in house as well as for the clients • Worked with outside vendors to determine work orders and negotiate service contracts and rates.• As compliance officer, headed the National Change of Address (NCOA) Compliance initiative. Responsibilities included reviewing the national guidelines set forth by the US Government, creating design documentation for our IT team to make the company compliant, and coordinating changes with our printing vendors to ensure that all mailings and requests done on Duncan’s behalf met said standards• Provide QA testing and tracking via the Manage Engine tool for coding changes to all projects. Responsible for setting due dates for fix completion as well as tracking all progress of fixes.

Milwaukee, Wi, Us

• As Project Manager, the objective of the project was to propose a brand new component to the customer feedback system for the city of Milwaukee. The project was conceived, written, revised, reviewed, and presented under my direction with a few key personnel. Project was under budget and allowed us to increase revenue by 57% within one calendar quarter.• As Business Analyst, wrote various documentation for projects, including business requirements for developers, use cases, workflow diagrams, customer review and preview sessions, all team and customer communications, and handoff and kickoff meetings, as well as assisting Product Management in the decision making process for the best solutions to answer the true issue at hand• Successfully provided a process improvement plan to add additional call volume capabilities to our customer support center. Sat with several call center agents, management, and other personnel over 7 weeks, devised deployment plan for changes to call queue flow, script changes, and work flow. Saw deployment of new code and work flow. End result was an increase of 28% additional calls taken in our first month and an increase of 37% work completed, decreasing a back log of work from just over 8 weeks to just under 4 weeks in that same month. • Successfully provided updates via multiple formats with senior management, including the company CEO, team members, and external clients• Provide QA testing and tracking via the Manage Engine tool for coding changes to all projects. Responsible for setting due dates for fix completion as well as tracking all progress of fixes.

Milwaukee, Wi, Us