- Handle customer inquiries in a professional manner.- Provide a high level of technical support for quick resolution of field escalations. - Assisting users with full confidentiality on the errors they encounter.

- Receiving and placing customer service telephone calls - Maintaining solid customer relationships by handling questions and concerns with speed and professionalism - Resolving customer complaints, managing database records, drafting status reports on customer service issues - Data entry and research as required to troubleshoot customer problems

-Ensures all financial processes are executed in accordance to company policy-Oversees database entry and transparency-Corrects transactional errors between customers andbanks.

-Take responsibility for the successful and timely completion of human resource related projects -Developing, revising, and implementing HR policies and procedures-Follow up with candidates on their resumes

· Maintain pre and post-training test and evaluation form· Implement candidate sourcing· Prepare recruitment materials and post jobs· Monitor and apply HR recruiting best practices· Assist HR team in realization of daily task and ongoing duties.

Provide the perfect service experience for every GuestEnsure the Guest feels important and welcome in the restaurantEnsure hot food is hot and cold food is coldAdhere to timing standards for products and servicesLook for ways to consolidate service and increase table turnsPresent menu, answer questions and make suggestions regarding food and beverageServe the Guest in an accommodating mannerMust know all food liquor, beer, wine and retail offeredApply positive… Show more Provide the perfect service experience for every GuestEnsure the Guest feels important and welcome in the restaurantEnsure hot food is hot and cold food is coldAdhere to timing standards for products and servicesLook for ways to consolidate service and increase table turnsPresent menu, answer questions and make suggestions regarding food and beverageServe the Guest in an accommodating mannerMust know all food liquor, beer, wine and retail offeredApply positive suggestive sales approach to guide GuestsPre-bus tables; maintain table cleanliness, bus tablesLooks for ways to avoid waste and limit costsAssist in keeping the restaurant clean and safeProvide responsible service of alcoholic beveragesDeliver food and beverages to any table as neededMust follow all cash handling policies and proceduresReport to property on time and in proper uniform Show less

- Proof reading and editing consultant profile - Helping out the training department - Recruitment training , compensation and benefits training |- Training toolkit - Employee performance improvement plans

-restock and replenish bar inventory and supplies-preparing alcoholic and non-alcoholic beverages to bar-interactng with customers , taking orders and serving snacks and drinks

- Providing customers with drink menus and answering their questions regarding ingredients-Taking orders while paying attention to details