Steve Thompson Email and Phone Number

My previous roll focusing on Business Engagement for BRD evolved to lead the ICT Business Engagement function across all of DCS including Revenue NSW, BRD, SIRA, Service NSW, PIC, IPART, and multiple independant agencies.I lead a team who work closely with the business to look for opportunties where ICT can assist in delivering their priorties. Naturally as a trusted partner we become the escalation point for operational issues as well when the process fails.

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Leading management consulting services to Costs Down Revenue Up and our subsidiary Profit Up Advisory customers .Profit Up Advisory is focusing on large scale data analytics, providing organisations with business insights to drive improved profitability. Leveraging low cost, state of the art technologies, with agile delivery techniques and insightful business knowledge we are designing and leading innovative solutions for one of Australia's biggest brands and are changing the way the business operates. CDRU focus on: reducing IT operating costs and improving operating and delivery efficiencies. We focus on:- Analyzing operational spend- Reviewing existing contracts- Reviewing architectures- Improving organisational structure and capabilities- Overseeing outsourcing implementations all with the view of identifying and implementing cost reduction strategies.Over the past 12 months I managed:- The review and selection of an ERP solution for a large utility - The transition of the applications support and project delivery function of a large organisation to a leading Indian outsourcer in 18 weeks - with no major interruption's experienced . - The implementation of a data warehousing and Business Intelligence/insights project for a major airline that passed all expectations and has revolutionised how the business operates internally.Industries worked on include Insurance, Rail, Airlines, Mining & Construction, Retail.

Team size 60General Manager overseeing large portfolios of project development activities and rebuilding the application delivery and support capabilities.Major projects:- Introduction of the IPhone- Regular enhancements to the billing systems- Recovery of the collapsed data warehousing system and introduction of Abinitio- Upgrades to the CRM and HR systems- Development of online capabilities and redesign of the web site

Team size 75 Rebuild the application delivery capability for Sydney Water, including the restructuring of the workforce. Oversaw several large transformational programs of work including:- Monitoring water pressure in the network using SCADA technology, - Introduction of field mobile services.- The upgrading of GSI capabilities. - The upgrading of Finance and HR systems.

Completed employment as General Manager Finance, HR and eBusiness SystemsI had responsibility for development and support teams of >100 staff .The business areas I supported whilst at Qantas ranged from Finance, HR, eBusiness, Agency Sales, Agency Dealing, Corporate Sales, Revenue Management, Reporting, Revenue Reporting, Passenger Revenue Accounting, Qantas Holidays, Corporate Data WarehousePrior to that a held a large range of development roles including - General Manager eBusiness- Applications Manager Commercial Systems- Applications Manager. - Project Manager, - Solution Architect, - Business Analyst, - Trainee Programmer,