Develops and executes public-facing campaigns aimed at public service, marketing, and community engagement for the second largest Transit Agency in the U.S. Directs a team of designers, assigning project work and building team collaboration and effort toward meeting deadlines with outstanding creative work. Works with Social Media team to develop and execute smart and engaging posts regularly. Cultivates and maintains relationships with outside vendors, managing and executing on several years-long contracts. Winner as Creative Director for Best Marketing Campaign by the American Public Transportation Association’s (APTA) for Chicago Transit Agency's "Courtesy Campaign". Develops, executes and strengthens strategic internal and external communication plans, working with business units including Communications, Customer Information, Media Relations, and Business Development. Oversees Best Branding Practices and Brand Standards for an organization of over 13,000 people.