We value building partnerships with organisations and communities to raise awareness and save lives from one of Australia's leading cancer related killers, bowel cancer. Through our inspiring health education, we empower staff to take active steps to a healthier life and provide opportunities to make a difference in our community.Our collaborative approach includes: • Health education focusing on the relationship between a healthy diet, lifestyle and the prevention of bowel cancer • Team building activities • Workplace fundraising and volunteering opportunities • Cross-promotion through our powerful social media and newsletter channels • Supporting organisations to achieve thier social responsibility goals and ESG strategy.

The Program Manager role is accountable for developing the strategy, leading the execution, and managing the stakeholder relationships associated with the national bowel cancer screening awareness campaign, known as “Talking Sh!t”, which is funded in partnership with the Australian Government, Department of Health and Aged Care. The campaign aims to normalise the conversation of bowel screening, communicate a strong call to action to encourage more Australians to spread the message of prevention, screening, and early detection of bowel cancer through the National Bowel Cancer Screening Program. Key Responsibilities · Project leadership, operating budget accountability, progress, and audit reporting, liaising, and negotiating with third party providers, collaboratively working with all stakeholders to ensure the campaign is delivered on time, on budget, and within scope. · Taking a hands-on approach with the campaign community activation engagements across regional Australia to gather insights to refine the campaign format to improve health outcomes. · Lead and manage a diverse external stakeholder community including the Department of Health - Cancer Screening unit, business leaders, third party campaign evaluation providers, PR and media agencies, talent management agencies, and health professional education providers. · Foster working relationships internally and support leveraging additional fundraising and partnership opportunities within local business and community groups to increase the impact of the campaign in the community.

As the Program Manager, I developed from concept to execution a program enabling MyBudget to support NDIS participants with choice and control when managing their personal budget and daily money management, to live daily life, participate in the community and achieve their goals. Key Responsibilities • Collaborated with internal functions to create a client-centric NDIS team, supported the training of employees using my lived experience to build capability in the team to ensure the right level of support to participants each step of the way. • Partnered with participants’ families, support coordinators, and plan managers to pilot the service offering, refine the process, and develop communication material. • Developed processes, policies, and frameworks to meet the requirements of the NDIS Practice Standards, including Rights and Responsibilities and, governance and operation framework provision of supports and support provision environment. • Project managed the registered service provider application, audit, and submission to the NDIS Quality and Safeguards Commission. • Managed project scope within cost, time, and budget and report progress to the executive leadership team.

In this role I was (horizontally) accountable across all sales channels, responsible for ensuring the sales functions were appropriately represented in cross-functional forums. • Collaborate across the organisation to develop a consistent approach to driving efficiencies whilst implementing change to innovate and refine business process and improve customer experiences with our frontline field sales teams.• Demonstrate the ability to adopt a strong leadership position to resolve issues, act as a catalyst for change, lead test and learn programs, and was a key liaison with People and Culture to develop key people processes including induction, talent, and capability. • Manage external customer relationships, facility management and property, process improvement, customer experience, and integration initiatives with functions such as Equipment Service, Logistic, People and Culture and Finance. • Proactively contribute to the Governance Council for Safety representing Sales and function as a role model to positively influence and embed safe work practices to maintain the health and well-being of Sales teams.

A State based role collaborating with the SA/NT State Sales leadership team and working closely with the Sales General Manager to project manage and report on deliverables and project milestones with national and local initiatives.• Lead and develop communication plans to ensure successful implementation of change, strategic business initiatives and the successful integration of M&A to business case within the State.• Gain stakeholder support for issue resolution and process improvement to drive employee engagement and cross functional collaboration.• Take a lead role in the workplace safety committee, ensure compliance to safe work practices to meet self-insurance requirements.• Deliver process improvement to drive consistency across the State with talent and engagement initiatives, field sales incentive tracking and employee recruitment to talent acquisition.• Monitor capital and asset management, technology, and fleet to ensure cost controls outcomes are delivered within budget.

The role is accountable for leading, coaching, and developing a sales team to deliver results by partnering with customers, building instore consumer engagement with flawless execution in store of market leading products in Corporate & Independent Grocery, Convenience, and Petroleum businesses. • Lead the Implementation of national customer plans and local tactical activation initiatives to generate incremental sales revenue for the SA/NT business.• Partner with customer aligned Account Managers to build and maintain local customer relationships to drive additional revenue from local marketing activation and incidence driving initiatives. • Spend time in trade developing a strong coaching culture to build a high performing sales team and strategic customer relationships. • Lead the implementation and refinement of safe work practises to reduce risk of injuries on employee and financial risk to the business.

The responsibilities of this role are to lead, coach and develop a team of field sales business development executives and customer account managers to service Independent, Key and National Account Foodservice businesses.• Develop and implement strategic customer business plans to achieve sales revenue with flawless execution. • Deliver sales budgets, forecast sales, create risk mitigation plans and manage indirect expenses across the channel. • Actively grow the customer base, win new business opportunities, negotiate local operational customer contracts to secure incremental sales and revenue growth. • Collaborate with functional stakeholders to deliver engaging customer experiences and work to resolve issues.• Invest time in trade coaching and developing capability of District Sales Managers and Account Managers to assess the clarity of the channel business plans to in trade execution. Influence the level of customer engagement and experience with our brands, systems, business processes, and people.

A dynamic, fast paced call centre environment generating significant sales revenue for the business through multiple electronic and voice ordering platforms. • Lead and develop the capability of a large call centre sales team (107 Sales agents, 12 leaders & 3 Channel leaders), to deliver profitable sales growth across all sales channels.• Report periodically to the Customer Service executive team on business performance, strategic projects and Mergers and Acquisition integrations. • Leverage the scale of the team to strategically add value with tactical campaigns to drive speed to market of New Products, product ranging compliance, customer retention and new business lead generation to increase business results. • Manage the financial and operational budgets, indirect cost, cost per call budgets and expenses across the Sales teams within the call center to maintain a lean operating model. • Partner with People and Culture, Commercial and workforce planning stakeholders to forecast, recruit and onboard sales resources to achieve customer service level KPI's, maintain the customer experience and sales results within budget.

A national role to lead and develop a team of sales agents (38 Sales agents, 4 Leaders) and collaborate with field sales teams to deliver profitable sales growth across the Immediate Consumption and Petrol & Convenience sales channels.• Manage operational budgets to reduce costs in a competitive, fast paced contact center environment, whilst delivering superior customer service and delivering against the sales and customer service KPI’s of the business.• Launch to market major new products and customer initiatives with a focus on speed to market, end to end project planning with marketing, field sales, commercial, supply chain and distribution teams nationally.

Manage a team of 6-8 Sales representatives including a new business executive to achieve a sales budget with first class execution on channel initiatives, reporting to the State Sales Manager. • Key priorities include building a high performing capable, engaged team to deliver channel initiatives to drive customer growth and win new business. • Recruit, onboard and train new employees to ensure consistency of visitation, instore support, and customer experience. • Partner with customers to build and maintain meaningful business relationships.