Steve Anness Email & Phone Number

Texas, United States

As part of the Self-Serve team I am primarily focused on being a technical partner for our Small and Medium Business Account Executives to drive conversions of monthly subscribers to yearly contracts.

United States

I help customers be successful with Zenoss by providing technical guidance, training and program management. I also drive expansions and help respond to RFPs and work alongside both the sales and services organizations to drive revenue for Zenoss.

Austin, Texas Area

I help manage projects of all shapes and sizes, both on-prem and Cloud and in a variety of industries. I ensure that customers are on a path to success from the moment they engage with our consultants and help ensure our consultants have the right tools to be successful with each project.

Austin, TX

Simply put I help Zenoss clients Own IT. In my role I help customers with all aspects of implementing Zenoss from the deployment of software, the configuration of monitoring and the integrations with existing systems. * Served 7 months as the on-site deployment and support person migrating one of our largest clients from IBM Tivoli to Zenoss.* I provide.

Austin, TX

I support IT professionals who are transforming their operations with Zenoss by providing assistance via telephone and email. Daily tasks include anything from basic how-to and basic troubleshooting to a broad spectrum of assistance from upgrading Zenoss, implementing high-availability clustering, and assisting with customizations that enable our clients a.

Austin, TX

While at Hostgator I worked worked on the conflict resolution team where I helped solve issues that were taking too long for a real resolution. My primary focus was LAMP servers running CentOS using Exim, Dovecot or Postfix as our primary MTA's. I worked with tuning Apache and MySQL, assisting users in maintaining various web applications, primarily CMS.

Meridian, TX

During my time working in the non-profit world I was focused on keeping the organization's IT needs on track. I managed the global asterisk VOIP system where we had over 100 users world wide connecting to 3 trunked asterisk servers. I led tech support for a mixed Windows and Mac environment. This included hardware and software support and maintaining the.

Waco, TX

In the summer of 2008 I took a summer job as an IT Intern for Manitou to get some valuable skills. During my time at Manitou I was responsible for supporting users both with their software and hardware issues. Primarily Windows based Dell Desktops and notebooks. I was also responsible for keeping the companies' printers; fax machines, and copiers.

Waco, Texas

I did a 6 month gig with MailMax as part of the Texas State Technical College Cooperative Learning Program. My tasks included data and telephone cabling, learning Xerox printing systems and performing variable data print jobs. I was also involved with data processing tasks and responsible for providing concierge level technical support to company employees.