Member of executive leadership team, and fortunate to lead a team of fabulous partnership success executives who cultivate relationships with Higher Ed leaders to bring InsideTrack solutions to campuses across the US. At InsideTrack we are passionate about student success. Since 2001, we have been dedicated to partnering with colleges and universities to create adaptive student success solutions that generate measurable results. These solutions combine student coaching, staff training, technology, and data analytics to increase enrollment, completion, and career readiness. Our adaptive coaching methodology is based on the latest behavioral science research and knowledge gained from working with more than 2 million students and currently serving more than 4,000 programs. In combination with our uCoach® Platform, our approach optimizes student engagement and generates valuable insights on the student experience through predictive modeling, behavioral analysis, and multichannel communication. InsideTrack is a member of the nonprofit Strada Education Network. Join us and the leading institutions, foundations, and others working to bring the transformative power of education to all individuals. Visit us at www.insidetrack.com and follow us on Twitter @InsideTrack.

Specialize in managing complexity in HigherEd by working cross-functionally to bring enrollment, student success, and fundraising solutions to campuses across the country.

Consult on business development and account management operations to identify areas of improvement and implement best practices for organizations in the EDU space.

I have the pleasure of working with institutions of higher education to transform online learning through collaborative, comprehensive online program services and support.We provide comprehensive solutions, services and technology to help institutions address the biggest challenges facing higher education today. Institutions in higher education face increasing financial pressure impacted in part by lower rates of traditional enrollment. At the same time, students want better returns on their education investment. In this changing landscape, many schools are looking at online programs as an opportunity to reach new student populations, achieve new growth, and increase institutional brand awareness. I’ll help you navigate this complex issue.

Responsible for managing the Wiley Student Relationship Platform (SRP) direct sales team, executing the channel strategy and developing relationships with ecosystem partners to accelerate our presence in the market. As part of my role I will help establish processes and systems to support the sales and on-boarding process of new customers.

Lead a team of six Strategic Account Managers (SAMs) who support 100+ customers and $35M in annual revenue. Responsible for client renewal and success, including managing P&L for each customer opportunity. Working through corporate-wide re-organization to shift focus from point-sales to efficacy, with the goal of increasing student success by bringing together technology platforms, digital content products, services and solutions.Member of the Strategic Customer Engagement leadership team; responsible for developing new processes and identifying and closing skill gaps across SAMs from multiple teams. Achievements include:• Transitioned team from silo-approach (LMS) to enterprise-wide sales opportunities• Team’s morale increased with no turnover during massive re-organization• Cross-trained SAMs from other teams on LMS business/legal terms and support processes, and taught them about the LMS-side of Higher Ed

Responsible for all revenue producing activities at my clients, including upsales, renewals, and creating new partnership business models. Success achieved through building relationships with existing clients and internal stakeholders to be viewed as a trusted advisor to support and grow their business.Achievements include:• Leadership Council (i.e. Presidents Club) for 2012 and 2013; earned by exceeding sales goals in each of my 4 years, averaging 143% of goal• Managed $17M in annual revenue• Created first integrated-deal business model that later won Pearson’s Product-of-the-Year award• Actively participated in highly selective Emerging Leaders training program

Responsible for all revenue producing activities; built, led, and managed the direct sales team; developed and executed a channel strategy; grew existing accounts. Achievements include:• Increased revenue from $2.1M in 2007 to $3.2M in 2008.• Cut sales and marketing expenses by more than 25%.• Personally sold over $1.2M in total contract value.

Manage existing client relationships for web-based software as a service (SaaS) company, including numerous Fortune 500 clients. Achievements include:• Implemented processes that enabled engagement managers to double their client load without compromising deliverables/relationship.• Grew one client from $75k total commitment to over $350k.• Supported sales team via sales engineer type role

Responsible for all finance-related activities, including creating and implementing financial metrics that will allow us to make educated business decisions. Left when acquired by out-of-state company. Achievements include:• Created, managed, and met $8.5mm budget.• Appointed to Operations Management Team only six weeks after hiring.• Developed dashboard-type financial metrics to drive company direction and managerial decision making resulting in achieving budget and revenue targets.

I was able to spend two wonderful years as a full-time student in a top-20 MBA program, where I immersed myself in study groups, case studies, competitions, etc. My focus was on Entrepreneurship, Strategy & Business Management, and I achieved a 3.6 GPA.Highlights include:- Vice-President, Entrepreneur Society- Leadership Committee, Executive Speaker Series- Top-Student and Teaching Assistant for Foundation for Entrepreneurial Excellence- Semi-finalist, MOOT Corp business plan competition- Finalist & team captain, International Business Challenge & Deloitte Consulting Challenge- Summer abroad at the Manchester University, U.K., European Study Program, Summer 2003 – visited companies in the UK, Czeck Republic, Spain and France.

Entrepreneurial eLearning company providing software and service solutions to the K-12 and higher education markets. (acquired by Pearson in 2007)Director, Business Development, 2/02-7/02Exploring, analyzing, and forming strategic & content partnerships, providing new revenue opportunities for eCollege and client institutions in domestic and international markets.Achievements:• Influential in identifying and forming company’s first joint venture (in Dubai, UAE)• Represented eCollege in UK, India, Egypt, and Dubai, leading to development of international division.• Executed strategic planning activities with company executives, including product development and rollout, product packaging/bundling, pricing, promotion.• Activities resulted in meeting quarterly revenue and profitability expectations.

Performing implementation process from start to finish through needs assessment, requirements analysis, project scope definition, issue & risk examination, project planning, expectation management, development, quality assurance, and budgeting. Achievements:• Created consulting division; responsible for sales, forecasting, staffing, budgeting, and P&L; resulted in $2M annual revenue and hitting profitability targets.• Managed team of 16 project managers, developers, web designers, and QA engineers.• Executed needs assessments with prospects and clients, identifying and implementing custom solutions resulting in meeting and exceeding clients’ needs.

Client implementation, client satisfaction, and hiring & development. Achievements:• Built and led 20 person client services team to handle exponential growth from 1 to 25 clients in 18 months.• Instrumental in helping secure first and second rounds of multi-million dollar venture capital funding through presentations to angels and VCs• Employee of the Year, 1997.

Responsibilities included recruiting, interviewing, and hiring over 150 staff and management personnel for permanent and seasonal positions and administering benefit plan for world-class resort hotel.Achievements include: • Reduced turnover by 23% in one year.• Mentored and disciplined employees as necessary.• Developed management trainee program; doubled Food & Beverage internship program.