Steve Aurand Email and Phone Number
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My years in health care have been anything but linear. Here's my story...I started my career in managed care, building physician networks and working with their office staff to integrate health plan policies and procedures into their practices.After 15 years, I moved from the payor to the provider side of health care, specifically a psychiatric hospital, where my role was to grow hospital census. I enjoyed having a role in helping people get the care they needed to improve their lives, and I went on to have similar roles at a long-term acute care hospital (LTACH), residential behavioral health agency, and long-term care/home health provider. I have always enjoyed the challenge of building something new, and am currently doing just that with KollectMD, a new practice management solutions company. KollectMD's mission is to provide operational support services to health care providers that improves their bottom line and ultimately the patient experience they deliver. It is an exciting new venture, and an opportunity to grow and learn that I look forward to every day.
Kollect Md
View- Website:
- kollectmd.com
- Employees:
- 1
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Director Of Business DevelopmentKollect MdByron Center, Mi, Us
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Sales And Marketing ManagerKollect Md Jul 2021 - PresentGrand Rapids, Michigan, United States
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Account ManagerC2Health/Mary Free Bed Rehabilitation Hospital Feb 2020 - PresentGrand Rapids, Michigan, United States
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Business Development ManagerDavenport University Mar 2017 - Feb 2020Greater Grand Rapids, Michigan Area -
Community Outreach RepresentativeHolland Home Dec 2014 - Mar 2017Grand Rapids, Michigan -
Director Of Provider RelationsHope Network Behavioral Health Services Nov 2011 - Aug 2013Greater Grand Rapids, Michigan AreaResponsible for developing and maintaining relationships with referrals sources throughout Michigan as well as nationally. Create and implement strategic marketing plans to raise awareness of Hope Network's services on a national level. -
Program Director - Center For AutismHope Network Dec 2010 - Nov 2011Responsible for the management and develeopment of a multi-disciplinary outpatient treatment center for autism, ADHD, and other learning disabilities. Hired new clinical staff, and implemented new adminstrative procedures to improve operational efficiency of the practice. Marketed the program to local providers serving the special needs population (schools, pediatricians, social service agencies) to raise awareness of services.
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Provider Relations DirectorHope Network Behavioral Health Services Aug 2010 - Dec 2010Responsible for marketing of behavioral health services, including residential programs amd outpatient center for autism treatment. Created marketing strategies that focused on increasing referrals from community mental health organizations througout the state, and building more awareness of our services.
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Director Of Business Development 2007Select Specialty Hospital Nov 2007 - Apr 2009Directed and implemented marketing strategies for the hospital. Established and maintained referral relationships with physicians, case managers, and payers. Responsible for pre-admissions function to ensure proper payment. Represented hospital at community marketing events.Increased referrals(13%), admissions(20%), and census(32%) between 2007 and 2008, exceeding budgeted goals for these areas, which lead to hospital achieving overall earnings of $2 million in 2008.Developed product line business plan for Pulmonary services and monitored results monthly. Pulmonary admissions increased from 31 to 61 between 2007 and 2008 as a result of these efforts.Expanded percentage of admissions from outside of the hospital's primary service area to 20% in 2008 from 12% in 2007 through focused marketing activities in these areas.Established a marketing plan that produced 21% increase in admissions from first quarter 2008 to first quarter 2009. -
Clinical LiaisonForest View Hospital Apr 2005 - Jul 2007Responsibilities: Marketing of hospital programs and services to mental health providers in an eight county area of southwest Michigan. Liaison between providers and the hospital to resolve service issues and solidify referral relationships.Generated a 35% increase in admissions from my territory between 2006 and 2005.Initiated and created a depression information card for primary care physicians to distribute to patients.Developed press releases and marketing materials to inform public of hospital activities.Negotiated new reimbursement rates with four managed care plans.Provider Network Administrator 2003 - 2004Preferred Choices; Service and expansion of PPO provider network in seven counties of west Michigan region.Added 50 new physicians to the provider network in six months.Analyzed the composition of existing provider network to determine what specialties required focus and recruiting efforts.Resolved claims and other operational issues for physicians and hospitals.
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Network Development SpecialistHealth Plan Of Michigan Feb 2002 - Dec 2002Recruitment and servicing of provider network in five county region of west Michigan for Medicaid HMO plan.Conducted orientation meetings for physician office staff on plan policies and procedures.Coordinated the collection and review of physician credentialing data.Assisted with recruiting of additional hospitals and physicians into network participation. -
Manager, Provider AffairsBlue Care Network Oct 1999 - May 2001Oversaw the servicing of southwest Michigan HMO provider network.Established project tracking schedule for department, resulting in improved staff ability to meet targets for provider contract renewals.Served on a state-wide work group which developed reference manual for participating hospitals, resulting in an increase in public and provider satisfaction.Assisted participating hospital in reducing pended claims volume by over $100,000. -
Manager Of Provider RelationsVha Michigan/Midnet Jan 1989 - Jan 1999Development and administration of a state-wide PPO provider network consisting of 1,800 physicians and 23 hospitals.Increased the size of the physician network 300% in six years, resulting in increased revenue for member hospitals.Orchestrated the implementation of a data base which resulted in more efficient storage and retrieval of physician profiles.Created reference manuals and training programs to educate providers and their staff on PPO policies and procedures.Concluded contractual agreement between member hospitals and a physician data base company, resulting in a 40% initial savings from the base price.Generated fee schedule comparison model for physician-hospital organization used to negotiate more favorable reimbursement terms with health plans.
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Director Of OperationsFamily Health Plan Of Michigan Jan 1988 - Jan 1989
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Provider Relations Representative/ Utilization Review AnalystBlue Care Network Jan 1986 - Jan 1988
Steve Aurand Skills
Steve Aurand Education Details
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Ferris State UniversityHealth Systems Management -
Global Project Management
Frequently Asked Questions about Steve Aurand
What company does Steve Aurand work for?
Steve Aurand works for Kollect Md
What is Steve Aurand's role at the current company?
Steve Aurand's current role is Director of Business Development.
What is Steve Aurand's email address?
Steve Aurand's email address is sa****@****msn.com
What is Steve Aurand's direct phone number?
Steve Aurand's direct phone number is +161682*****
What schools did Steve Aurand attend?
Steve Aurand attended Ferris State University, Davenport University.
What skills is Steve Aurand known for?
Steve Aurand has skills like Managed Care, Healthcare, Marketing, Medicaid, Behavioral Health, Hospitals, Mental Health, Healthcare Management, Program Development, Relationship Marketing, New Business Development, Ppo.
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Steven Aurand
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