Senior Business System Analyst
Raleigh-Durham, North Carolina Area
Led global cross-functional teams of up to 30 subject matter experts, consultants and vendors performing business analysis and creating global IT application designs that aligned with corporate strategy and architecture. Defined, implemented, and sustained program’s business process repository in SAP Solution Manager. Controlled team costs by managing headcount plan, budget, and financial sizings.Process Improvement: • Resolved 13 complex software design and integration issues, keeping project on schedule and enabling cross-team communication as primary liaison between technical teams, executives, process owners and business SMEs.• Documented detailed business requirements, collaborated on product design / architecture, created integration requirements, linked partner system dependencies, developed use cases, tested enhancements and managed change control through 2 complex releases.• Developed global SAP design enabling reuse of proprietary in-house software avoiding $25M programming cost – directed functional process analysis, reviewed technical alternatives, developed product architecture, wrote functional specifications and tied out documentation.Project Management: • Aligned programming deliverables and accelerated integration test, organizing IT enhancements into functional groups, highlighting schedule exposures, managing test readiness assessments, and communicating results to stakeholders.• Established reliable test coverage by leading traceability analysis of test scenarios to IT enhancements and required business capabilities, vetting test cases with extended business / IT teams and resolving coverage, gaps and issues.• Created / managed integration test project plan for 2 releases, allowing for prompt and accurate decision-making and prioritization by leadership – provided schedules / metrics for all scenarios and tracked / communicated actual performance versus plan, making adjustments throughout test lifecycle.
