Accountable for Toppan Merrill's audit function, including certification under ISO 27001 and SOC 2 frameworks. Member of Enterprise Risk Committee. Leader for tool expansion and process improvements related to security and other functions under the domain of Governance, Risk, and Compliance (GRC).

Sift (sift.com) is a leader in the digital trust and safety space proving a SaaS solution which enables its ecommerce customers to avoid fraud and manage chargebacks. Coordinated annual SOC 2 audit. Revamped information security policies to align with new ISMS Program and ISO 27001 framework. Handled customer security questionnaires. Created searchable catalog of governance documents. Established secure document repository for compliance team.

Solera (solera.com) provides data and software services to 250,000 customers in 90 countries, processing 300 million digital transactions annually with 9200 employees. Member of Global Risk and Compliance (GRC) team managing SOC & SOX audits, compliance control design, compliance review automation, security surveys, risk assessment, remediations, and knowledge systems.

Explore (exploredata.com) is a Solera company, providing data solutions to the insurance industry, state/federal governments, and vehicle fleet managers. Regulated by FCRA, DPPA, GLBA, and state privacy/security laws. Managed all SOC audits, SOX audits, and IT compliance reviews. Led the IT Service Center supporting technology tools, customer integrations, and ticketing systems. Coordinated change deployment process, outage communication, service level agreement reporting, and onboarding/offboarding. Managed documentation of policies, procedures, system diagrams, and knowledge base.

Implemented new and improved business processes including SOX & SOC program buildout, incident response process, billing system, dashboards, code deployment system, Salesforce adoption, ticket system migration, SFTP system migration, FCRA compliance workflow, O365 adoption, and security survey automation.

Managed quality assurance team responsible for customer products and supplier data. Validated accuracy of inbound and outbound data files. Monitored irregularities in flow of interactive products and initiated remediation actions.

Founder and owner of software firm providing modular contact management packages to the nonprofit sector and custom solutions to private and government sectors. Led team of six employees. Served 150 customers ranging from food shelves to Fortune 500 companies like Toro and General Electric. Responsibilities included software development, project management, marketing, sales, training, support, contract management, billing, payroll, bookkeeping, and employee benefits.

Research, planning, and publication related to social conditions in the Minneapolis/St. Paul metropolitan area.

Research, planning, and coordination of human services and emergency services in a four city area.

Led survey research team examining economic development organizations, producing award-winning analysis of fiscal and technical capacity for 15 states.

Produced Minnesota's Comprehensive Homelessness Assistance Plan (CHAP) and staffed the Minnesota Interagency Task Force on Homelessness.