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@somervillema.gov
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2 phones found area 617
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LinkedIn matched
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Steve Craig is listed as Director of Constituent Services at the City of Somerville, MA at City of Somerville, a company with 426 employees, based in Somerville, Massachusetts, United States. AeroLeads shows a work email signal at somervillema.gov, phone signal with area code 617, and a matched LinkedIn profile for Steve Craig.
Steve Craig previously worked as Director of Constituent Services at City Of Somerville and Senior Associate at Dpc. Steve Craig holds B.S., Management And Marketing from Merrimack College.
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AeroLeads found 1 current-domain work email signal for Steve Craig. Compare company email patterns before reaching out.
I am a dynamic and results-oriented professional with extensive experience implementing high-impact strategies that drive effective change at the organizational level. My work is focused on customer service, customer experience (CX), and design principles aimed at enhancing customer engagements, employee performance, and stakeholder value. I have extensive experience in both municipal government and the private sector, with a proven track record of implementing policy, cultural, and technical solutions that improve accessibility, user experience, and long-term, enterprise success.Currently, I serve as the Director of Constituent Services for the City of Somerville, MA, where I oversee multiple customer-based initiatives, including the first 24/7/365, 311 contact center in New England. Responsibilities also include designing training programs focused on soft skills, operational knowledge, and essential service delivery techniques. I frequently collaborate with City departments to ensure that our messaging and services are delivered to the public accurately, courteously, and efficiently.
Listed skills include Leadership, Management, Strategic Planning, Training, and 19 others.
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Somerville, MA
As the Director of Constituent Services for the City of Somerville, I have the privilege of leading New England's premiere 24/7/365 3-1-1 operations center. Whether it be in-person, telephone, mobile app, email, social media, or at city-sponsored events, we strive to make sure residents and visitors alike are able to make requests, obtain valuable.
Other employees you can reach at somervillema.gov. View company contacts for 426 employees →
Janet Ciccariello
Colleague at City Of Somerville
Somerville, Massachusetts, United States, United States
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Stephen Vitello
Colleague at City Of Somerville
Suffolk County, Massachusetts, United States, United States
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Dennis Moehlmann
Colleague at City Of Somerville
Somerville, Texas, United States, United States
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IF
Irma Flores
Colleague at City Of Somerville
Somerville, Massachusetts, United States, United States
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LD
Lisa Davidson
Colleague at City Of Somerville
Medford, Massachusetts, United States, United States
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CR
Carla Rocha
Colleague at City Of Somerville
Malden, Massachusetts, United States, United States
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LB
Lucy Barrows
Colleague at City Of Somerville
Somerville, Massachusetts, United States, United States
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FG
Felisa Garate
Colleague at City Of Somerville
Mansfield, Massachusetts, United States, United States
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TB
Tim Buckingham
Colleague at City Of Somerville
Somerville, Massachusetts, United States, United States
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PR
Parashu Ram Phuyal
Colleague at City Of Somerville
Somerville, Massachusetts, United States, United States
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Quick answers generated from the profile data available on this page.
Steve Craig works for City of Somerville.
Steve Craig is listed as Director of Constituent Services at the City of Somerville, MA at City of Somerville.
AeroLeads has found 1 work email signal at @somervillema.gov for Steve Craig at City of Somerville.
AeroLeads has found 2 phone signal(s) with area code 617 for Steve Craig at City of Somerville.
Steve Craig is based in Somerville, Massachusetts, United States while working with City of Somerville.
Steve Craig has worked for City Of Somerville, Dpc, Comcast, The Mobile Solution, and Custom Wireless.
Steve Craig's colleagues at City of Somerville include Janet Ciccariello, Stephen Vitello, Dennis Moehlmann, Irma Flores, and Lisa Davidson.
You can use AeroLeads to view verified contact signals for Steve Craig at City of Somerville, including work email, phone, and LinkedIn data when available.
Steve Craig holds B.S., Management And Marketing from Merrimack College.
Steve Craig is listed with skills including Leadership, Management, Strategic Planning, Training, Program Management, Crm, Team Leadership, and Policy.
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