Steve Durant-Burgin Email and Phone Number
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Steve Durant-Burgin personal email
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Customer Service Specialist with over 25 years' experience in delivering excellent Customer Service to internal and external customers. I am also a Mental Health Advocate with my own YouTube Channel that helps people understand Mental Health and has Hints and Tips for you to gain a better Mental Wellbeing at https://www.youtube.com/channel/UCy8y3pCasPKHtqKQlez6WhA
Sensée
View- Website:
- sensee.co.uk
- Employees:
- 208
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Customer Service RepresentativeSensée Jan 2024 - Present
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Complaints Appeal Panel Independent Customer RepresentativeBlackpool Coastal Housing Feb 2023 - PresentBlackpool, England, United KingdomVoluntary Position - Working with BCH to actively listen to customer complaints once they have reached the appeals process along with a senior manager to deal with the cases on an individual basis and provide an unbiased decision. -
Customer Service RepresentativeAtos Apr 2023 - Jan 2024Lytham, England, United Kingdom -
Designer & AdvocateRiverbank Asd Jul 2022 - Dec 2022Blackpool, England, United KingdomRiverbank ASD (Autistic Spectrum Disorder) is a UK based company that works to promote awareness of Autism and acceptance in home and work life, through our range of clothing and household items.We donate 10% of our profits to the National Autistic Society (www.autism.org.uk)
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OwnerRiverbank Cushions Mar 2021 - Dec 2022Blackpool, England, United KingdomIn the dizzying world of Home Improvements and the multitude of options available to everyone. I guide people to discover design that enhances their surroundings through Home Textiles that are as individual as themselves.I identify fabrics that will capture a customers' individuality, whilst staying away from the current trends. Providing them with stylish home textiles that most people will not have in their homes.I identify fabric suppliers that most home textile companies do not look at, to prove items that stand out amongst the crowd.
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Talent CoachKnowledgepool Jul 2019 - Jul 2020Preston, United Kingdom
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Security AmbassadorMag (Airports Group) Nov 2018 - Apr 2019Manchester, Greater Manchester, United Kingdom -
TrainerInspire 2 Independence (I2I) Oct 2017 - Aug 2018Blackpool, Lancashire, United Kingdom -
Head Of Elearning / MarketingBaxter Life Training Jul 2016 - Jul 2017Baxter Life Training, BlackpoolI look after the company's website, digital and traditional marketing along with being Online Learning Designer, Developer and Implementer.
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Nvq Assessor/TrainerWest Lancashire College Sep 2014 - Jun 2016LancashireAssessing Customer Service, Business Administration, Team Leadership, IT, Hospitality and Management to a high degree -
Employment Advisor/TutorIntraining Aug 2013 - Aug 2014Blackpool, United KingdomMain achievements in this role has been to increase the number of our students completing our courses and achieving qualifications which has improved our reputation with our referral agencies. Also achieving 100% rating on Compliance & Quality audits. -
Personal AdviserUniversity Of Central Lancashire May 2012 - Jul 2013Preston, Lancashire15 month Contract:Main achievements in this role was to successfully aid students to not drop out of their studies by aiding their transition into University life thus increasing the University’s turnover for the next three years. Putting into place process and procedures using Microsoft Excel Spreadsheets to track student contact along with what student issues we dealt with, this also created our Management Information Reports. -
Advisor Capacity & ResilienceA4E Sep 2011 - May 2012Preston, United KingdomWorking on the new DWP Work ProgrammeMain achievements in this role was to increase our customer satisfaction by offering training packages that aided our customers to gain employment, this was created by successfully liaising with the local college to create bespoke training courses. Always achieved 100% accuracy with my paperwork.
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Personal Guidance AdvisorIntraining Ltd Dec 2009 - Sep 2011Blackpool, United KingdomMain achievements in this role was to increase numbers of successful learners by developing and delivering bespoke employability training to exceed my targets and that of my centre for customers moving into sustainable long-term employment, we were regularly at the top of the company’s league tables.
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Community Outreach AdvisorIntraining Ltd / Twl Ltd Oct 2008 - Dec 2009Blackpool, United KingdomHelped the long-term unemployed to be up skilled in employability and soft skills to help them gain paid or voluntary work through starting and maintaining outreach clinics all along the Fylde Coast in places such as Community Centres, Church Halls and Homeless Shelters. -
2Nd Line Ict Support / Dba1St Stop Finance Nov 2005 - Aug 2007Blackpool, United KingdomPart-time position, Main achievements in this role was proving excellent customer service by minimising the timescales for problems to be resolved. -
It Training ManagerLancaster & Morecambe College Sep 2003 - Jul 2005Hmp Lancaster Castle PrisonMain achievements in this role was creating and organising a curriculum of training from Entry Level through to Level 2 utilising practice examination papers that were bespoke to my customers, which enabled them to leave Prison Education with practical skills that were relevant to the job roles they hoped to gain upon release. Also successfully leading a team of seven tutors to exceed our targets with the number of students completing and gaining a qualification.
Steve Durant-Burgin Skills
Steve Durant-Burgin Education Details
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Intraining LtdAssessing Vocational Achievement -
Oplex CareersHigher Distinction
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UdemyReiki
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Twl TrainingAdvice & Guidance
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Computing (Database Systems)
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Lancaster & Morecambe CollegeInformation Technology
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Blackpool And The Fylde CollegeCertificate In Education
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Blackpool And The Fylde CollegeComputing
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Lynx TrainingSecurity And Loss Prevention Services
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Linx TrainingSecurity And Loss Prevention Services
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Lincoln CollegeMarketing
Frequently Asked Questions about Steve Durant-Burgin
What company does Steve Durant-Burgin work for?
Steve Durant-Burgin works for Sensée
What is Steve Durant-Burgin's role at the current company?
Steve Durant-Burgin's current role is Customer Service Expert enjoying life with Sensee as a Home Service Agent.
What is Steve Durant-Burgin's email address?
Steve Durant-Burgin's email address is st****@****l.co.uk
What is Steve Durant-Burgin's direct phone number?
Steve Durant-Burgin's direct phone number is +4475726*****
What schools did Steve Durant-Burgin attend?
Steve Durant-Burgin attended Intraining Ltd, Oplex Careers, Udemy, Twl Training, University Of Central Lancashire, Lancaster & Morecambe College, Blackpool And The Fylde College, Blackpool And The Fylde College, Lynx Training, Linx Training, Lincoln College.
What are some of Steve Durant-Burgin's interests?
Steve Durant-Burgin has interest in Reading Books, New Technology, Education, Films, Science And Technology, Socialising/networking, Arts And Culture.
What skills is Steve Durant-Burgin known for?
Steve Durant-Burgin has skills like Training, Training Delivery, Coaching, Staff Development, Commercial Awareness, E Learning, Team Building, Private Sector, Customer Service, Teaching, Performance Management, Team Leadership.
Who are Steve Durant-Burgin's colleagues?
Steve Durant-Burgin's colleagues are Darren Robinson, Traci Holroyd, Sandie Mcenaney, Simon Humphries, Elena Lyuckanova, Ann Beecher, Tommy O'hare.
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