Steve Diercks Email & Phone Number

Saint Paul, Mn, Us

• Execute airborne fire patrol missions with trained fire observers.• Locate and identify fires that are a threat to wildlife and property.• Coordinate with DNR and airborne assets to efficiently put fire fighting teams on site.

•Operating part 91 and 135 charters.•Prepare aircraft and support Captain with assigned duties.•Providing an optimal experience for the passengers.

Minneapolis, Minnesota, Us

• Directs the functions within the SOC to meet company objectives, strategy and operating performance standards.• Executes the daily schedule and works with all appropriate departments to ensure the optimal balance of reliability, utilization, customer service and profitability.• Ensures that all daily flight operations comply with Federal Aviation Regulations and Sun Country regulations and policies; initiates changes as needed to enhance operational reliability, safety, customer service and performance by communicating and working with appropriate internal departments.• Monitors flight reliability to meet Department of Transportation reporting requirements and proactively manage flight schedule to mitigate risks.• Manages the preparation of daily company reports relating to system operations measures delay coding and operation analysis to ensure that the reports are accurate, meaningful and timely. • Facilitates the daily operations briefing with company leaders.• Coordinates all activities of the SOC; facilitates communication within the SOC and between operating departments to assure that decisions are based on accurate facts and information.

Eagan, Minnesota, Us

• Ensure compliance with federal regulations, government regulatory requirements and company directives and safety standards.• Maintain a collaborative environment with multiple functions by providing positive and informative input/feedback.• Prepare measurable function goals and objectives to meet all position objectives, as well as department and division goals.• Ensure that the SOC team is making the best, collective operating decisions to achieve maximum benefit to the company.• Identify, initiate and coordinate response plans for significant weather events for Mesaba operations and, as appropriate, in conjunction with Delta Airlines.• Coordinate and facilitate strategies for minimizing irregular operation events and develop recovery plans.• Leads the daily operations briefing.

• Managed a department of 7 SOC Controllers. (promoted from Controller)• Oversight of daily operations, disruption recovery, and customer satisfaction. Facilitated operation meetings and coordinated critical details for high profile clients.• Coordinated 90 day flight period. Analyzed Sabre Flight Trac short term schedule to verify that aircraft are routed in an efficient and effective manner.• Provided tactical operational oversight necessary to achieve above goal on time performance and minimize operational disruptions.• Maintained the SOC Policy and Procedures Manual.• Developed and maintained training curriculum. Implemented new policies and procedures.• Responsible for sub-service purchases and negotiated prices. • Active member of the Departmental Safety Committee.• Leads the daily operations briefing.

• Planned operations to achieve optimal fiscal and on time performance.• Partnered with Maintenance Planning, Ground Services, and Marketing to ensure the highest degree of customer satisfaction.• Instructed SOC Controllers on policy and procedures.• Developed recovery plans for any disruptions within the schedule.• Planned assignment of aircraft to specific routes in order to assure efficient and effective schedules.• Communicated aircraft routing changes to operations and maintenance personnel.• Performed schedule audits to ensure operational integrity.• Chairman of the Local Safety Committee.

• Prepared and distributed flight releases, analyzed current and forecasted weather conditions for successful range performance.• Maintained low fuel consumption, coordinated aircraft for optimal navigational and range performance.• Updated and audited dispatch manuals, flight routes, and ensured safe operations in accordance of FAA regulations.• Experienced with Dispatch Resource Management.• Instructed new hire dispatchers.

Us

• Supported pilot instructors on implementing Basic Indoctrination and Annual Recurrent Training courses.

Commercial Seaplane Rating- Single Engine

121 Aircraft Dispatch Certificate

Professional Pilot

Professional Pilot

Business Management