Steve Egbert Email & Phone Number

Steve Egbert is a IT Support Specialist ✰ Network Management ☛ Ability to solve problems quickly-- at Tolt Solutions. He possess expertise in troubleshooting, computer hardware, networking, technical support, windows and 26 more skills. He is proficient in English.

Listed skills include Troubleshooting, Computer Hardware, Networking, Technical Support, and 27 others.

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  It Support Technician

  Tolt Solutions

  Apr 2005 - Present - Barnegat, Nj

  Provide technical computer support onsite, as well as on the phone, for grocery store Point of Sale workstations and peripherals. Deliver technical computer troubleshooting and service peripherals on various POS computer workstations including repairing printers, calibrating scales, repairing scanners, displays, touch screens and power supplies. Assist with POS computer hardware installations: clients, servers, networking equipment, structured cable and coax. Manage and support technical service calls while in the field, dispatching to POS computer service calls throughout the territory. Keep in contact with store management, responding to escalations and updating management with project status.Projects & Accomplishments: • Spearheaded new store openings in assigned geographical territory. Installed equipment while customer’s stores were under construction to assuring smooth operation on opening day. • Conducted inventories and organized stock in a company vehicle and storage unit. Tracked equipment with spread sheets checking status of parts ordered, received, used, and returned to vendors.• Worked over-night several times to set-up temporary register stations for seasonal and holiday business. Helped out store management and co-workers when mobile register units were shipped to a store arriving broken. • Gained hands on experience in servicing PCs and file servers, laser printers, wireless handheld devices, access points, routers and virtual switches, and VOIP systems. Programmed and managed devices with Microsoft Mobile Center, TFTP, Telnet applications, and several other GUI interfaces.

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  Devry University

  Computer/Information Technology Administration And Management