A Retail Operations Management professional with over 25 years' experience in retail merchandising, retail marketing campaigns and initiatives, sourcing shop locations including fit outs, staff management and warehouse, recycling and waste operations.A respected people leader and good listener who treats people equally.The use of interpersonal skills and rapport building through a coaching and mentoring style.A customer service professional focused on meeting the needs of customers to improve the offer and their shopping experience.A keen eye for detail and the ability to analyze problems and think laterally and outside the box.Adept in business development, P & L, budget setting and report analyze. Recognized by Work Cover for a concept that reduced the risk for head and back injuries to staff and volunteers.Reduced waste to the environment with collection methods of E- Waste and Ceramics.Trained in WHS consultation and Work Cover as Return to Work Coordinator.
Listed skills include Retail, Management, Customer Service, Public Speaking, and 20 others.