Steve Jankoviak Email & Phone Number

United States

Field Service Engineer - (FSE) on Robotic Pharmaceuticlal Automation Equipment for Parata Systems / BD

Jackson, MS

• Experience using remote connectivity tools such as Dameware, RDP, and Quick Assist to troubleshoot moderately complex network connectivity issues with internal and remote systems users
• Experienced in troubleshooting network (IP-specific) connectivity issues (i.e., DHCP and Firewall related issues)
• Under direct supervision, the Network Technician provides quality customer service and network and hardware/software support to FCCI systems users
• Installs and supports computer equipment and software
• Supports and repairs hardware and software on workstations and related peripheral equipment (i.e., monitors, printers, routers, cable modems, smartphones, etc.)
• Assists with implementation of projects and systems of simple to moderate complexity

Richardson, TX

• Extensive experience with the installation, configuration, and troubleshooting of various network communication equipment, business computers, and related computer peripherals
• Provide both remote and onsite IT system support for a variety of independent business clients
• Familiar with all facets of Exchange-based email systems, including configuring and troubleshooting the various email interface methods (Apple iPhones, Android-based cellphones, iPads, Laptops/Tablets, including.
• Email upgrade and migration experience, everything from simple version upgrades within Outlook, to the more complex migrations from local server-based Exchange email systems to the more common, cloud-based Exchange.

(HHS) / Office Of The Assistant Secretary For Preparedness And Response (ASPR)

* Provide on-site, general IT Support for a Regional office of (HHS) Health and Human Services.* Design/Create documentation (i.e., Communication Closet Layout/Antenna Storage Relocation).* Provide technical guidance to less-experienced personnel.* Maintained and Troubleshot faulty communications equipment, diagnosing, isolating, and repairing any.

Carollton, TX

* Installed, diagnosed, and repaired standard residential & business phone lines.* Mastered the ability to serve often-frustrated and angry customers, solving their problems quickly & efficiently.

Dallas/Fort Worth Area

* Installed, diagnosed, and repaired standard residential & business phone lines.* Mastered the ability to serve often-frustrated and angry customers, solving their problems quickly & efficiently.

Dallas/Fort Worth Area

* Maintained and supported a large multi-national company’s Communication Infrastructure & Information Systems.* Researched customer’s systems batch job processes, followed by designing and creating related documentation to streamline the monitoring and reporting on those daily processes.

Dallas, TX

* Maintained and supported the hardware, software, and underlying network for the DFW Airport’s Computerized Parking Control System.* Performed bench-level hardware maintenance and repairs, maintained technical schematics and diagrams.Technical Helpdesk Specialist* Provided technical telephone support for a nationwide insurance company, assisting users.

Dallas, TX

* Traveled extensively, performing installations and in-depth training of Parata/McKesson’s pharmacy automation.* Gained experience working in various (HIPPA)-sensitive settings ranging from privately-owned pharmacies to public, private, and Veterans (VA) hospital environments.* Familiarity with standard pharmaceutical workflow utilizing interfaces such as.

* Traveled nationwide to numerous field offices, upgrading servers, workstations, and laptops. * Uninstalled, re-installed and tested WAN/LAN equipment while ensuring quality standards and reliability.

Dallas, TX

* Provided Level 2 Network Administration support for a large, multi-platform corporate environment.* Knowledge and familiarity of Microsoft Windows Server and Exchange Email (2003).* Troubleshoot LAN/WAN network issues occurring in typical large corporate, cross-platform environments.* Install, maintain and repair HP/Compaq servers and other equipment in.

Associate’S Degree, Robotics And Fluid Power

Associate'S Degree, Electronic Engineering Technology

It/Web Development - Coursework

Microsoft Training - Coursework

Technical Writing - Coursework

Hl7 Training, Hl7

HEALTH LEVEL SEVEN® INTERNATIONAL- SPONSORED CONFERENCE JULY EDUCATIONAL SUMMIT 2012 and… (CBT) COMPUTER-BASED TRAINING MODULES, TEXTBOOKS.

High School, Math