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Steve Duncan Email & Phone Number

Systems Engineer - Configuration Management and IT Service Management at The Computer Merchant, LTD (TCM)
Location: Wentzville, Missouri, United States 7 work roles 3 schools
1 work email found @archcoal.com 3 phones found area 314 LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email s****@archcoal.com
Direct phone (314) ***-****
LinkedIn Profile matched
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Role
Systems Engineer - Configuration Management and IT Service Management
Location
Wentzville, Missouri, United States
Company size

Who is Steve Duncan? Overview

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Quick answer

Steve Duncan is listed as Systems Engineer - Configuration Management and IT Service Management at The Computer Merchant, LTD (TCM), a company with 231 employees, based in Wentzville, Missouri, United States. AeroLeads shows a work email signal at archcoal.com, phone signal with area code 314, and a matched LinkedIn profile for Steve Duncan.

Steve Duncan previously worked as Change Management Coordinator at Arch Resources, Inc and Configuration Mgmt Team Lead at Gmac Insurance. Steve Duncan holds Bsim, Information Management from Washington University In St. Louis.

Company email context

Email format at The Computer Merchant, LTD (TCM)

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{first_initial}{last}@archcoal.com
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AeroLeads found 1 current-domain work email signal for Steve Duncan. Compare company email patterns before reaching out.

Profile bio

About Steve Duncan

Having been a mainframe dinosaur for many years, I transitioned into Configuration Management around 2003. This was a completely new position for GMAC Insurance and we essentially built it from nothing. In 2007, we began to approach the textbook definition of a Configuration Management team with the infusion of an offshore development model being the major impetus.As our team has grew, I have transitioned into the Lead position assisting the CM Manager in handling Team coordination duties.In 2011, I moved from GMAC Insurance to Arch Coal (now Arch Resources), assuming the role of Change Management Coordinator. In this role, I administer the change process and assist development teams in setting up workflows specific to their requirements while ensuring that our audit controls are adhered to.I manage the tools used for Change Management as well as compliance audit to ensure that we are able to provide a timely and successful rollout, with the added certainty that what is rolled out is exactly what was planned for, tested and approved by the people who requested the change in the first place. As part of my role, I am the ServiceNow administrator for Arch. I work with both internal and external auditors to provide confirmation that Arch Coal, as a publicly traded company, is following guidelines and procedures in compliance with our shareholders best interests and with the goal of making Arch Coal a better and stronger company.In my career, I have acquired such skillsets as Unix, shell scripting, python, CVS, Serena Dimensions, HP PPM, Tripwire.As mentioned previously, I was involved in mainframe development using Cobol and Natural from 1993 until 2003. Prior to that, my experience was in Computer Operations and the IT Service Desk from 1989 through 1993.

Listed skills include Unix, Testing, Visio, Sdlc, and 32 others.

Current workplace

Steve Duncan's current company

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The Computer Merchant, LTD (TCM)
The Computer Merchant, Ltd (Tcm)
Systems Engineer - Configuration Management and IT Service Management
Wentzville, MO, US
Website
Employees
231
AeroLeads page
7 roles · 23 years

Steve Duncan work experience

A career timeline built from the work history available for this profile.

Change Management Coordinator

Current

Greater St. Louis Area

Manage the Change Control process.Administrator of the Change Control tool (HP PPM).Administrator of Tripwire for monitoring changes.Worked with Development teams to get new applications integrated into the Change Management process and tools.Work to ensure audit success.

Oct 2011 - Present

Configuration Mgmt Team Lead

GMAC Insurance, St. Louis, MO

Version Control of Software and supporting configuration items via code repositories (CVS and Dimensions).Process and auditing of the lifecycle for various configuration items.Wrote and enhanced scripts and tools to support the CM environments (Test and Production).Updated and maintained the various code repositories.Consolidated multiple repositories to a.

Apr 2003 - Oct 2011

Programmer/Analyst

GMAC Insurance, St. Louis, MO

Programming in Cobol and Natural, JCL, I wrote code to support projects.Managed a portion of our Y2K project.Set up a parallel test batch cycle and processed this cycle.Was either solely responsible for or part of a team on several high-profile projects and initiatives:* Y2K* Transition from legacy systems to new system (GPLUS to CTS)* BRI - Business.

Sep 1993 - Apr 2003

Help Desk

GMAC Insurance, St. Louis, MO

Assisted Users in resolution of issuesEscalated issues to outside service providers as neededPerformed minor equipment servicing

Feb 1993 - Sep 1993

Computer Operations

GMAC Insurance, St. Louis, MO

Working on an IBM 390 Mainframe, I worked on the team which managed nightly Batch Processing. Performed triage against abends prior to contacting development on-call staffing.Managed upgrade from 3420 to 3480 tape drives.Coordinated with Cash department in the use of sensitive information to print customer Claims checks and Premium refund checks.Managed.

Apr 1989 - Feb 1993

Configuration Manager

Gmac Financial Services - Insurance

GMAC Insurance, St. Louis, MO

Manage the Change Control processAdministration of PPM Software - HP PPMAdministration of System Monitoring software - TripwireMigration of code changes into Production useWorking with all development teams to integrate their applications into the Change Management processDefining and owning all processes related to code migrationFulfill Audit.

2003 - Oct 2011
Team & coworkers

Colleagues at The Computer Merchant, LTD (TCM)

Other employees you can reach at tcml.com. View company contacts for 231 employees →

3 education records

Steve Duncan education

Associate, Data Processing

Activities and Societies: Was nominated to Phi Theta Kappa society Completed a 2-year degree program in Data Processing.

FAQ

Frequently asked questions about Steve Duncan

Quick answers generated from the profile data available on this page.

What company does Steve Duncan work for?

Steve Duncan works for The Computer Merchant, LTD (TCM).

What is Steve Duncan's role at The Computer Merchant, LTD (TCM)?

Steve Duncan is listed as Systems Engineer - Configuration Management and IT Service Management at The Computer Merchant, LTD (TCM).

What is Steve Duncan's email address?

AeroLeads has found 1 work email signal at @archcoal.com for Steve Duncan at The Computer Merchant, LTD (TCM).

What is Steve Duncan's phone number?

AeroLeads has found 3 phone signal(s) with area code 314 for Steve Duncan at The Computer Merchant, LTD (TCM).

Where is Steve Duncan based?

Steve Duncan is based in Wentzville, Missouri, United States while working with The Computer Merchant, LTD (TCM).

What companies has Steve Duncan worked for?

Steve Duncan has worked for The Computer Merchant, Ltd (Tcm), Arch Resources, Inc, Gmac Insurance, and Gmac Financial Services - Insurance.

Who are Steve Duncan's colleagues at The Computer Merchant, LTD (TCM)?

Steve Duncan's colleagues at The Computer Merchant, LTD (TCM) include Harvey Mintz, Jenna Cooney, Scott Parsons, Salema S., and Tefera Tadesse.

How can I contact Steve Duncan?

You can use AeroLeads to view verified contact signals for Steve Duncan at The Computer Merchant, LTD (TCM), including work email, phone, and LinkedIn data when available.

What schools did Steve Duncan attend?

Steve Duncan holds Bsim, Information Management from Washington University In St. Louis.

What skills is Steve Duncan known for?

Steve Duncan is listed with skills including Unix, Testing, Visio, Sdlc, Mainframe, Requirements Analysis, Cobol, and Change Management.

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