Steven Kelly Email & Phone Number

Jackson, Mi, Us

Jackson, Mi, Us

While working with MVP Health Care, my role entails working on a high-level reporting team that develops reports for other parts of the business to assist and inform their business strategies. Technologies used include SQL, SSRS, Power BI, PBI Paginated Reports, Power Automate, Access, Datalakes, and other related reporting technologies. My responsibilities include updating existing reports and procedures, creating new reports and procedures, converting Access databases, developing dashboards, KPIs, and adhoc reporting requests.

Charlotte, North Carolina Area

In this role, I've developed advanced abilities in report development using VS and SSRS report building utilities. My role includes report design, writing the necessary queries, and publishing the reports to production environments spanning VS 2005 through the most current SSRS report building utilities from Microsoft. I've also been required to improve my usage of MS SQL and VB.Net while making updates and changes to our web applications.

Charlotte, North Carolina Area

Charlotte, North Carolina Area

+ Executed a tried and tested sales strategy to achieve a consistent low-risk conversion rate of 80%+.+ Completed an average of 350 marketing pitches to prospective customers monthly for telecommunications giants such as AT&T and Verizon.+ Maintained near perfect attendance and compliance standing each month.+ Utilized in-depth product knowledge on DirecTV, AT&T internet and phone services, and Verizon internet and phone services to answer customer queries, persuade high levels of callers to become customers, and produced an average of 200+ sales per month.+ Acted as “go-to” guy for other agents when questions or difficulties arose and our supervisors were not present to assist.

Charlotte, North Carolina

+ Executed a tried and tested sales strategy to achieve weekly sales goals of 7-10 sales per week.+ Collaborated with co-workers to refine and improve the marketing structure in order to utilize new promotions and offers provided by DirecTV and AT&T for new customers.+ Presented a targeted sales pitch to an average of 50+ prospective customers daily while applying the law of averages to produce sales at a high level.

Wyoming, Mi

+ Conducted meetings with high level executives and in-house technical teams to collect business requirements during a Gordon Food Service contract for a customer unification project.+ Converted broad business requirements into flow charts, diagrams, and detailed technical requirements that would be required to execute the project.+ Planned and analyzed database requirements and user interface designs that would simplify current structures within GFS internal networks.

2289 East Beltline Ave, Grand Rapids, Mi

+ Trained and managed a team of employees including waitresses, bartenders, and cooks to ensure smooth restaurant operation and strong customer service to all diners.+ Facilitated the selection of alcohol present which included selecting seasonal kegged beers, restocking depleted liquors, and creating specials to increase sales for overstocked products.

Greater Grand Rapids, Michigan Area

My team was responsible for the development of an easy to edit webpage for a small religious group located in Rockford, MI. This webpage included social media integration, better formatting, and members only pages that gave access to a members database and message boards for organizing church events.

Greater Grand Rapids, Michigan Area

+ Resolved critical errors in the existing FoodCircles Android application which included issues logging in via social media, accessing account information, and slow load times while trying to redeem a voucher.+ Added new features to improve future app functionality including crash logging for easier debugging, image carousel for marketing certain restaurants more prominently, and various minor updates.