Steve Lancaster

Steve Lancaster Email and Phone Number

Responsible for pretty much everything in Perth for Australia's most trusted mobile storage company @ TAXIBOX
melbourne, victoria, australia
Steve Lancaster's Location
Perth, Western Australia, Australia, Australia
Steve Lancaster's Contact Details

Steve Lancaster work email

Steve Lancaster personal email

n/a
About Steve Lancaster

Steve Lancaster is a Responsible for pretty much everything in Perth for Australia's most trusted mobile storage company at TAXIBOX. He possess expertise in strategy, management, change management, outsourcing, leadership and 32 more skills. Colleagues describe him as "Steve is a commercially driven, yet people focussed Manager. He is a firm critic, but a great mentor. In his time as my Manager once removed, I utilised Steve's skills and experience in numerous ways. Testimony to the strong ethic and interpersonal skills is that despite not working together in over 8 years we still maintain a friendship." and "Steven is a seasoned professional, with a broad business background including service delivery, deal making and consulting who really understands how to build a business case. He is astute in getting to the heart of what drives a business decision. His business know-how is enhanced by his sense of humour and general good nature."

Steve Lancaster's Current Company Details
TAXIBOX

Taxibox

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Responsible for pretty much everything in Perth for Australia's most trusted mobile storage company
melbourne, victoria, australia
Website:
taxibox.com.au
Employees:
16
Steve Lancaster Work Experience Details
  • Taxibox
    Operations Manager
    Taxibox Mar 2023 - Present
    Perth, Western Australia, Australia
    Setting up and running Operations for Perth, from scratch to fully operational.Just the beginning, but building something great
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  • Csr Limited
    Specialised Logistics Contractor
    Csr Limited May 2014 - Oct 2022
    Sydney, Australia
    Responsible for organising and executing the safe delivery of a range of building materials (mainly roof tiles) to construction sites across metro Sydney, Newcastle and Wollongong plus occasional forays into rural and country NSW
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  • Toll Holdings Limited
    Regional Manager, Nsw
    Toll Holdings Limited May 2011 - Dec 2013
    Sydney, Australia
    - Developed and managed annual business operating plans. Managed and directed all aspects of outsourced services provided to Department of Defence.- Responsible for optimising business operations, supporting increasing transaction volumes, each with multiple customer interaction stages, plus preferred supplier management.- Supervising service delivery management through 50+ 3PL firms.- EBIT responsible: attaining >15% over-budget outcomes in successive years- Improving and managing change to enhance customer experience- Creating 'Centre Of Excellence' for $250M business unit, responsible for >20% of national work- Implementing controls, managing and monitoring: asset management, FM, WH&S, business processes.- Exercising governance controls for compliance.- Functional stakeholder manager and point of escalation for Policy determinations.
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  • Chill It
    Director
    Chill It Jan 2008 - Mar 2011
    Providing operational and financial management plus strategic planning for growth of SMB sector-focussed IT services business. Advisory, tactical and management consultancy services for business performance improvement in various sectors. Engagements included:- Outsourced process solution design across AsiaPac- Process and risk reviews- Program Management and running complex PMO- Marketing strategy and tactical campaign development- Optimising trade services subcontractor businesses- Phase development of outsourced contract management for NSW Government project- Strategic business development, account & relationship management- Preparation and brokerage for trade sale of outsourced contractor management and finserv sector preferred supplier business.
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  • Modern Group
    National Marketing Manager
    Modern Group Nov 2004 - Nov 2007
    Internet strategy evolution, call centre optimisation, efficiency improvement and budgetary direction for $12M+ pa expenditure including all print, TV and channel partnerships/affiliations.From Feb 05 - Apr 07 - State Operations Manager (NSW)Responsible for all operations for 150 staff in growing $30M construction business, building management (capital assets >$4M) and increasing output (20% growth Year on Year, over 3 years). OH&S policy development and implementation, special projects and strategy development for CEO.
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  • Chandler Macleod
    Gm Sales (A&Nz)
    Chandler Macleod Nov 2003 - Aug 2004
    Pioneer and sales evangelist to large corporations (1,000+ employees) for use of online candidate and staff assessment technology (eHR/HRIS) to improve recruitment and promotion/development applications leading to improved business outcomes.
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  • Korn/Ferry Futurestep
    National Hr Services Director (Telecom Nz)
    Korn/Ferry Futurestep Feb 2003 - Nov 2003
    Implementation and operational excellence of an RPO solution and development of an HR Shared Service Centre for Telecom NZ in Wellington, NZ. Leading team of 12 recruitment professionals and business consultants; developing hiring, on-boarding and development strategies/retention plans to underpin strategic HR program, including development of a “build, recruit, train” business model to hire 750 customer service staff annually into the 6 customer contact centres.
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  • Randstad
    Divisional Gm
    Randstad Feb 2001 - Dec 2002
    Relocated to Australia to manage & develop executive services business unit, 3 offices, 50+ staff. Achieving turnaround from loss-making division to break-even within 1st 4 months. P&L accountability for $12m unit; created new specialist divisions in legal, HR, accounting and multi-lingual vertical offerings.
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  • Topcomm Services Ltd
    Founder/Director
    Topcomm Services Ltd Jun 1999 - Feb 2001
    Ran own business consultancy. Services included BPR & BPO strategy advice. Implementation and project management for call centre outsourcing, business technology, process and performance improvement for large corporate clients (CGU/Aviva, Barclays, QVC etc.)
  • Hays Plc
    Corporate Development Manager, Emea
    Hays Plc Jun 1996 - Jul 1999
    Senior Manager for sales and operations pan-EMEA for Group, developing BPO solutions and performance improvement for global corporations including: IBM, Dell, British Telecom, British Gas (Centrica), GE Capital, all major retail banks including Barclays Bank and HBOS Groups. Developed integrated logistics and full group service offers including strategic recruitment solutions, RPO, HRO and BPO.
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Steve Lancaster Skills

Strategy Management Change Management Outsourcing Leadership Business Development Business Process Management Consulting Logistics Business Process Improvement Project Management New Business Development Sales Human Resources Business Strategy Recruiting Consulting Budgets Crm Negotiation Operations Management Cross Functional Team Leadership Project Planning Coaching Executive Management Program Management Stakeholder Management Contract Negotiation Marketing Strategy Account Management Telecommunications Budgeting Procurement Contract Management Continuous Improvement Pmo Project Delivery

Steve Lancaster Education Details

Frequently Asked Questions about Steve Lancaster

What company does Steve Lancaster work for?

Steve Lancaster works for Taxibox

What is Steve Lancaster's role at the current company?

Steve Lancaster's current role is Responsible for pretty much everything in Perth for Australia's most trusted mobile storage company.

What is Steve Lancaster's email address?

Steve Lancaster's email address is st****@****.com.au

What schools did Steve Lancaster attend?

Steve Lancaster attended Sheffield Hallam University, The University Of Manchester, Vocational Education Training & Assessment Board (Vetab).

What skills is Steve Lancaster known for?

Steve Lancaster has skills like Strategy, Management, Change Management, Outsourcing, Leadership, Business Development, Business Process, Management Consulting, Logistics, Business Process Improvement, Project Management, New Business Development.

Who are Steve Lancaster's colleagues?

Steve Lancaster's colleagues are Lauren Delbridge, Pia Sharman, Jogi Valle, Sam Boyd, Thabiso Mabaso, Keziah Rodell, Simon Robinson.

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